Update your Apple TV or update your Amazon Fire Stick. 7. Once the console has totally shut down, unplug it from power. If possible, check your internet connection speed using the same device that's providing the Hulu runtime error code. This cookie is installed by Google Analytics. The problem could be between your device, software, or home network. You may also have success by clearing the cache and data through your settings menu. If you continue to run into trouble, please reach out to our Viewer Experience team via phone or chat: https://hulu.tv/_ContactSupport. Here's how to do it: The next step is to completely delete the Hulu app and re-download it: The first thing to try on the Wii U is to remove the Hulu channel from your console and then reinstall it: If that doesn't work, make sure that your Wii U has the latest system update installed: The last thing you can try, if you still have a playback error, is to reset the date and time on your console: The first thing to do if you're seeing Hulu playback errors on your Switch is to run the internet connection test: If your internet connection is fine, try closing and restarting the Hulu app: The next step is to check for updates to the Hulu app: If you still experience playback errors, make sure your Switch itself is up to date: The last thing you can try is to uninstall the Hulu app and re-download it: For more information about fixing issues with your Switch, check out our full guide to solving common Nintendo Switch problems. The wikiHow Tech Team also followed the article's instructions and verified that they work. Keep in mind that the device you're using determines how to clear the cache. One of the best ways to check if Hulu is down for everyone is to check the Twitter support page. 1. Completely unplug your streaming device, wait for a minute, and then plug it back in. Check if Hulu is down for everyone or just you. Once the download is complete, launch the UWP app normally and sign in with your account. Before we dig into all of the common error codes on Hulu, we must cover the troubleshooting steps. Lower the video quality, and see if that fixes your problem. If youve gone through the troubleshooting steps and this error is still popping up, try these common solutions: Troubleshooting or one of these solutions should get you back to watching This is Us or Rick and Morty. You can follow this official guide to learn how to clear your cache on your device. Hulu error code p-dev320 means there's a communication error between your Hulu app or the Hulu web player and the central Hulu servers. I do not see Hulu on the Nintendo eShop. Alternatively, you can quickly check Hulus official social media channels for updates. The cookie is used to store the user consent for the cookies in the category "Performance". If you're watching Hulu on your computer, try clearing the browser cache. If necessary, tap See all apps and then tap Hulu. Completely shut down your device, and restart it. The truth is, of all the apps we've tested and watched over the years, Hulu is rarely down for everyone. Touch screen controls are only supported when an on-screen keyboard is displayed. Last Updated: May 6, 2021 If there is an update available for your browser, make sure to install it at this time. If the Hulu app is corrupted or damaged in some way, that can cause a runtime error. Restart all devices. Slow internet can also cause Hulu's audio to be out of sync. Restarted my system countless times, logged out and logged back in.. Please visit Hulu for information on this service and available subscriptions. This cookie is set by GDPR Cookie Consent plugin. Please keep in mind that multiple concurrent streams may require higher bandwidth. Nintendo Switch: Open System Settings from the home screen. Hulu videos may stutter, buffer, or not play at all if your internet speed drops too low. Couldn't watch any video on Hulu suddenly after using it for years. Check your device for other apps or programs that may be experiencing a similar issue. How to Fix Hulu Error Code RUNUNK13 - Lifewire This is used to present users with ads that are relevant to them according to the user profile. Thank you for your patience! This cookie is set by the Post Affiliate Pro.This cookie is used to store the visitor ID which helps in tracking the affiliate. When trying to play downloaded Hulu content, the episodes or movies may become corrupted. So let us look at the common solutions available. Price after $5/mo Autopay & Paperless bill discount (w/in 2 bills). This wikiHow teaches you how to diagnose and fix problems with Hulu that prevent you from enjoying its content. This cookie is used to recognize the visitors using live chat at different times inorder to optimize the chat-box functionality. If you have a Vizio TV that has the Hulu app, and you're experiencing playback errors, you can delete the app and re-download it: You can only delete and reinstall the Hulu app on Vizio televisions. Go Utes and Fight On. This cookie is set by GDPR Cookie Consent plugin. 3. Disclaimer: The information featured in this article is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). If your connection is slow, you will experience playback errors. But here are some other streaming services we recommend. Clearing memory and cache makes any device perform better, especially when it comes to online streaming. Reset your Wi-Fi modem. Your only course of action is to refresh the page to see if it loads. All you can do at this point is wait for the issue to be resolved by Hulu engineers.. Whether youre watching it on your smartphone, Macbook, Apple TV, or PS5, try these steps: If none of those work, or any of the troubleshooting steps, youll need to report the problem to Hulu and use another device in the meantime. There is also a chance that your streaming device manufacturer has already provided a fix for the problem you're experiencing. To fix Hulu error code RUNUNK13, follow each of these steps in order. Fios plan prices include taxes & fees. By clicking Accept All, you consent to the use of ALL the cookies. If you have wireless connectivity problems, try repositioning your router or your streaming device. Where can I get assistance related to my subscription or general account information?<. View Questions Ideas These codes show up on an error screen that appears when video content suddenly stops playing in a Hulu app or the Hulu web player. If you want more information on these awesome streaming services, check out our reviews for YouTube TV, Sling TV, Netflix, Amazon Prime, and fuboTV. % of people told us that this article helped them. All rights reserved. Solution 1: Check Internet Connection Solution 2: Restart Hulu App Solution 3: Conduct Power Cycle Solution 4: Disable or Change VPN Solution 5: Deactivate Current Device No one wants that headache day in and day out. If your Hulu runtime error 2 is limited to a specific device or web browser, and you've fully updated that device or web browser, you'll need to contact Hulu and your device manufacturer. Clear your Hulu app cache and data. Thanks to all authors for creating a page that has been read 477,116 times. Xbox One: From the Xbox home menu, select My Games and Apps > select Apps > highlight the Hulu tile > press the Menu button on your controller (three parallel lines) to bring up More options > select Manage App > clear the Saved data. Travis has experience writing technology-related articles, providing software customer service, and in graphic design. Scroll down to the section titled " Watch Hulu on Your Devices ". Price per month with Auto Pay & without select 5G mobile plans. Not all devices have an Ethernet port you can connect to. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. Jeremy Laukkonen is automotive and tech writer for numerous major trade publications. Connect the Nintendo Switch console online, steps for troubleshooting slow network speeds. Some devices do this automatically, but you may be able to force an immediate update if one is available and the system hasn't checked yet. Whenever I try to watch the handmaids tale. This cookie is set by Polylang plugin for WordPress powered websites. Attempt to stream content from Hulu and see if youre still seeing the same runtime -2 error. I was getting the P-DEV313 error code as well. Unique Error ID: player-2-fd855734 Home Questions Troubleshooting an Issue ETD Help Unique Error ID: player-2-fd855734 Can't watch TV Sort By: Most Helpful Chime in and help out the Community. check to see if a newer version of the Hulu app is available. Hulu will not play content, it says unique error code: While you're at it,update your Android app or update the iOS app. What should I do? Then swipe up on app open apps. Install and Use the Hulu UWP app (Windows Only) If you are experiencing this error code 'runtime -2' on a Windows 10 computer while attempting to stream content from your browser, downloading and using the UWP (Universal Windows Platform) app instead should alleviate the problem. Since this error is a playback error, it usually means there is a problem with your streaming device or app. This cookie is set by WooCommerce. Delete the Hulu app and re-download it from the app store and log in again. Make sure your system meets Hulu system requirements. Necessary cookies are absolutely essential for the website to function properly. Applies to: Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. To close apps on iPhone and iPad, slowly swipe up from below the dock at the bottom of the screen. Troubleshooting the specific problem with Hulu can vary from general internet issues, buffering or playback issues, to the app bugging out. Clear your web browser cache. Speed may not be available in your area. Since runtime errors are most commonly caused by a problem with the Hulu app, updating your app will often take care of this problem. If I go back and try to resume episode it happens again literally seconds into the resume. Are there any companies who will come to my house and test my internet service? If you find that your internet is slow, try streaming in low-quality. Get the Latest Tech News Delivered Every Day. For more information, please see our If you have Hulu or any other app open, close it and return to the main XrossMediaBar (XMB). If possible, clear the cache for the Hulu app. This guide covers how to do this on PS4, PS3, Xbox One, Xbox 360, Wii U, Nintendo Switch, Roku, Amazon Fire TV, Apple TV, Vizio TVs, and LG devices. Games are property of their respective owners. This runtime error is accompanied by a unique error ID like 6796f10 or 0167361d. Locate your device experiencing an error 400, and click " Remove ". Press the home button on the Roku remote. Hulu runs an active support page on that social media platform.