All our buildings are located close to public transportation, shopping, dining, outdoor recreation, entertainment, hot spots of Chicago nightlife, and have easy access to the lakefront. Read 1 more review about Great Jones Property Management. After multiple complaints from tenants and issues with rent collection with decided to discontinue services in May 2022. Great Jones tells me since I'm on a month to month I don't get a lease. Hi Kaeleii Riser, we appreciate your honest review. A few months later the A/C went out. Customer Reviews are not used in the calculation of BBB Rating. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I have kids and we are unable to use the bathrooms and the tub due to the switch is coming up thru the tub! I would highly advise against getting any business with Great Jones. Vina, thank you for sharing your positive experience! billions of dollars worth of products & services to owners, residents, and other relevant stakeholders. Went to go view a home in my area. A better term of the services would be a rent collector (provided they actually do their job to place a tenant which after 4 months they've failed to do). Only to get an email the following day that it had been leased earlier that week but could use my application fee towards a different property. I have reached out to them about this issue over and over again to only get responses Freon their 3party company stating they are waiting on GREAT ***** TO APPROVE the work order! International Association of Better Business Bureaus. Is that why the complaint was forwarded to you perhaps? Read 1 more review about Great Jones Property Management. He charged this company $90! No wiggle room or understandings. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. While things were good initially, the past 6 months were a nightmare. Hi Henry Noble, we appreciate your honest review. After he found out about it, it was fixed the very next day. Some co-op boards may only meet once a month or even once every 2 months. Jessica is so experienced and knowledgeable, I am very impressed! I found the new listing for our property being rented out for almost $200 more than we paid, and in the pictures they rented the house out with the washer and dryer we left behind, we well as the closet systems that we installed while living there, because the closets had no racks or shelves. Hopefully this subject can be rectified ASAP. But it also means being a full-time landlord fixing toilets, chasing rent, and spending nights and weekends responding to your residents. As a result, none of the activities that should have been performed were initiated (notifying me that the tenants were moving, performing updated rental analysis, scheduling of the move out inspection, etc.). After the property sat vacant for nearly two weeks, the move out inspection was finally completed but was not at all thorough. We are awaiting our documents to sign our lease to our new home. What Are We About? YOU! - Planned Property Management, Inc. Darrius Mosley, thank you for sharing your positive experience! The process seems painless to get in, but reporting property issues on move in and repair issues along the way is a painful process. Condominiums are very easy and almost never reject renters. I have also shared with you the the ITD full statement, the team disbursed$62,334.47. If you people at great jones think I am going to pay for air conditioning unit that needed to be fixed you have another thing coming to you as I will fight these charges you havent listed what was wrong and the person who wanted to inspect did not want me there at all which seems to be fraud to me. We would like to have a better understanding about your experience. Find 88 employees from Great Jones Great Jones Employee Directory Great Jones corporate office is located in 2001 Broadway Ste 400, Oakland, California, 94612, United States and has 88 employees. I had to purchase window units so me and my family don't get sick. Chevrolet_Peety, thank you for sharing your positive experience! Told my mother she should get a new washer and disconnected a hose that was too tight for my ELDERLY mother to take off. Procedures and requirements may vary from one building to another, so you may want to use a broker in order to guide you through this process. As a property owner, I am very disappointed with the level of service provided by Great Jones. It has been 4 nights. We are live in our. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Roofstock Expands Owner Service Offerings with Acquisition of Tech Complaint: 18248312I am rejecting this response because: - First, Great Jones fails to address my concerns regarding the $8,000 they initially charged me to get my property "rent ready" which they allegedly used to fix a long list of issues which either were not actually all fixed and/or poorly fixed (e.g. My G." Mark Jones II | Multifamily Mentor on Instagram: "Follow @livinrentfree to learn how to buy your first 2-4 unit multifamily property. I need to hear from GREAT JONES. So inquired about my approval and request to transfer to a different property sense receiving approval, I noticed they had several properties available. BONUS: Have peace of mind in knowing this property is professionally managed by Great Jones Property Management. Apply now Together, we'll deliver a greater property management experience. At Great Jones, our mission is to deliver software & services to the several trillion (!) I hate this establishment I would never recommend anyone to live in any houses owned or managed by Great Jones they should be call called horrible Jones. Hi Emily, we appreciate your honest review. As a matter of policy, BBB does not endorse any product, service or business. Again I am requesting before & after picture for each service request. Great Jones Florida, LLC | Better Business Bureau Profile Great Jones offers rental property management for South, Central, & North Florida, Greater Indianapolis, Greater Charlotte, Raleigh - Durham, and soon Texas! Great Jones Florida, LLC | Complaints | Better Business Bureau Profile The concession was applied as a courtesy by the property owner and was calculated as a percentage of your per diem rent during the time you were without a/c. I recently visited my property in person and saw the poor workmanship with my own eyes and provided a few sample pictures with this complaint. Terrible company. Co-Founder, Senior Co-Founder, Senior Co-Founder, Growth, Senior Co-Founder, Strategy, Senior VP, Senior VP, Growth, Senior VP, Strategy. We will reach out to you directly and do our best to resolve this with you. International Association of Better Business Bureaus. They kept my deposit. HE PREFORMED NO WORK AT ALL. - Second, their approach to servicing is to keep sending out people to put band aids and create more damage. Check out our locations in detail to see if you rentals fall into our servicing areas. Yes you read me right! We are looking for the refund owed to us. Great Jones decided that it is much easier to charge owner than tenants as they already left.