With Alexa and Spotify's integration, you can easily listen to your favorite music and podcasts. Tip: Did you know you can use your Echo device to call people? Tap on Device tab at the bottom followed by choosing your Echo device. How many times have you uttered a command and Alexa powered Echo didnt respond? Adam Gorden is an experienced writer of ViWizard who is obsessed about tech, movie and software. Open Spotify app > go to Settings by hitting the gear button on the home screen. If you use one music service to the exclusion of others, visit Music & Podcasts in the Amazon Alexa settings. I hope the issue does not reoccur but because Spotify and Amazon cannot explain well what caused the issue, I am not confident that this wont happen again. I tried doing clean re-installs for both apps and toggling "Show local devices only" in the iOS settings doesn't do anything. Step 2: Tap on the three-bar icon at the top and choose Settings. Tap on About and you will find the Device software version. After her response, you can say Alexa, tell me what you heard, and Alexa will repeat, verbatim, what she believed she heard you say. If Alexa was attentive before but won't listen now, check your Echo, especially if it shows a red light. It's also worth mentioning that Spotify should work well when each member of the family has their own Alexa account linked to their own Spotify account in order to be able to listen to Spotify on their respective devices. To do so, go to your phone Settings > Apps > Spotify or Alexa. Amazon Echo speakers let you stream music from various services and devices. Step 5: Go back and tap on Enable to use for the Spotify skill. Next up: Spotify has great competition from Apple and YouTube Music. But sometimes things go wrong with the Echo. For your consideration, weve rounded up some of the most common Echo Dot issues users face and what you can do to fix your troublesome Dot if it decides to act up. Later you can find all the downloaded Spotify music files in the local folder on your computer. Alexa, play Fear Inoculum by Tool.Her response nothing. After performing all troubleshooting steps above, I ended up breaking my remaining two 3rd gen echo dot devices too and I went rock bottom because all 4 of my echo dot devices were no longer getting detected by Spotify even after repeating all the steps above. Amazons Echo range of devices work well with most of the third-party services. If I start playing in one of the 3rd Gen echo devices, it has no problem, and when I try to switch the device via the Alexa app it freezes for an instant, as if it errored, and then stops playing. Since we don't have access to users accounts from the Community, we'd recommend contacting our Customer Support directly so they can check the account backstage and help you further in case you need to transfer your content to a new account. Same issue on Android 13, Spotify app version 8.7.78.373. What does the Amazon Echo yellow ring color mean? All of this is doable thanks to a feature known as Guest Connect. ", Delete and reinstall the Alexa app on your phone. Not to worry though: Most of these bugs have simple solutions to get things back on track. Alexa won't play your music or says it can't find music, Your Echo won't respond to voice commands, Amazon Echo disconnects from Wi-Fi all the time, People can call you unexpectedly on your Echo, The Echo stopped controlling your smart device, Grab a Samsung Galaxy Tab A8 for as little as $179 ASAP, Amazon's Fire TV Stick 4K Max is the ultimate streaming solution at this tempting low price, Amazon's superb Galaxy S23 series deal is back to knock $200 off the S23 Ultra, You're not holding the OnePlus Pad right and the Android Police podcast never will, What does a $500 Pixel 7a mean? The little Echo Dot is ideal as a radio alarm clock or even a . After the router and modem are back up and running, make sure your Echo devices are connected to the correct Wi-Fi network, then check to see if multi-room audio works. Keeping your apps updated is a good choice for they fix bugs in the app. One handy feature of the Amazon Echo, Echo Dot, and Echo Show devices is that they're primarily fire-and-forget after setup. However, since the issue doesn't happen in your son's account, it could be account-related. Restart the router and modem. That will again cause issues with your Spotify. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Keep in mind that many smart devices require a 2.4 GHz band. Always try to use the right commands for Alexa so as not to confuse her. To log out of all devices and web pages at once: Log in to your account page. Open Alexa app on phone: relink Spotify skill. I'm open to try any other steps you might have to triage the issue, but please provide either: - A step-by-step guide instead of a "help link" that might (or might not) be related to my issue and could just cause more problems. Do any idea to fix it, please. If you have more than one Echo Dot in the house, or more than one family member uses the same Dot, you can also set up different voice-profiles for everyone, which your Dot can easily switch between. Now and then, Dots will activate to wake words that simply werent meant for it. Step 4: Tap on Disable Skill. Then I made this original post. Here, you can discover which devices are compatible (Alexa is generally excellent about support via Alexa skills and other compatibility) and log in to them so that Alexa can control them. First and foremost, youll want to make sure Drop In is enabled on the Alexa device youre attempting to call. Like other troubles on this list, a failed Drop In session may also be the result of a poor network connection. Download and open the Alexa app to set up your Alexa device. Thanks for your help. /r/AmazonEcho is a community centered around the Amazon Echo, or as we like to call her - Alexa. Don't hesitate to give us a shout if you have more questions. Select the three-dot menu in the upper-right corner of the next screen, and you will see handy options like Block Contacts and Contact Access, which limit who can call your Echo or who can use the Drop-in feature to make unexpected contact. 5. The Echo Dot Kids is a smart speaker designed to be safe for children to use. This is likely a problem with Amazon Echo account connections and prioritization. On Android, you can try clearing the cache for the Spotify and Alexa app. Then you have to be specific. Sign up for Tips & Tricks newsletter for expert advice to get the most out of your technology. If this doesnt work, do a hard reset of both your Dotandthe device. If you are one of them, here we shall tell you various ways to fix the Amazon Echo not playing Spotify issue. However, it doesn't always work as expected. The Alexa app may fail to add them, or you may experience an unpleasant delay between the audio output of your various Alexa devices if you do manage to include them. Some additional information I can provide is:- I have a family plan, the primary account is the one that cannot be linked (mine) I tried with my sons account and it worked (using the same device I used with my primary account), but of course I cannot use that one as he uses it on his phone, - On the mobile app, I can see on my sons account (the one that can be linked) a section called "Voice assistants and Apps" but that section is not shown when I use my primary account (the one that cannot be linked).Everything is update to the latest version and it has been weeks since I was able to do it. These days, most router-brands offer dual-band options, letting you assign your Echo Dot to either a 2.4GHz band (better over long distances) or a 5GHZ option (a stronger connection for devices closer to the router). Most of the handshaking between Amazon and the world of smart-products is firm and long-lasting, but these connections are also subject to error now-and-again. Then you need to add the playlist to the conversion list by drag-and-drop. To troubleshoot, reset your Internet gear, wait for everything to come back online, then try a Drop In call again. After you reinstall the app, create your multi-room music group again. If none of the above fixes have worked for you, the next . Android 13. Again, these issues might be temporary. Not sure exactly what I did that fixed it, but here's what I did do, so if someone else wants to try recreating any of these steps 1.