Click here to get notifications about new complaints of Diamond Resorts. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. I We are survivors of the camp fire. Take a Home Warranty Quiz. Despite the seemingly outdated business model and questionable tactics, the industry is apparently doing better than ever. But in recent years, the industry has instead switched over to points, or the concept of being part of a vacation club at any hotel of your choosing. When I asked to speak to a Manager or someone higher up in the company I was told that I was as high as I was going to get so just pay up. "Our top priority is protecting our members from unscrupulous companies who try to take advantage of them.". Chase Geiser Cube Advertising LLC The American Report Podcast Complete scam artist that uses the seller platform Fiverr.com to help him rip off hard working people for thousands of dollars. 10 min. DRI are taking over $38,000 a year from us. Thank you, Desired outcome: For more results perform a general search for "diamond resorts". The timeshare is hard to use and reserve, the fees were never disclosed, and we were told we were getting their special rate. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. But by the time the trip was over, a charming Diamond Resorts salesman had convinced them to buy a $150,000 timeshare with roughly $8,000 in annual fees. The staff at the hotel were very understanding and thanked us for leaving. We value your privacy. We were told a bunch of untruths about the usage of points. DONATE NOW! Hiding negative complaints is only a Band-Aid. File your review. I continue to pay monthly but never use it. What a clown show. Customer service is garbage! Somehow they put my card on file without my permission and charged my account for her member service. Ripoff Report Needs Your Help! The caller said he hoped we enjoyed our stay. We purchased a package with the Diamond Resorts Travel Services, in Va Beach, VA, for the purpose of using the points to travel in areas not having the Diamond Resorts timeshares since we reside in the west and have Diamond resorts is a scam. There should be a way to Sue this company. Thank you, you have successfully subscribed to our newsletter! Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American. Scottsdale Arizona, Diamond Resorts International high pressure sales, low quality resorts LAS VEGAS NEVADA. Wave adios, American Airlines pilots vote to authorize a strike, Fast Food restaurants would rather you not come inside, The new IRS 'digital first' tax collection initiative could be trouble if you're behind on your taxes, First Republic becomes the third U.S. bank to fail this year, Panera Bread to host MyPanera Week with discounts and savings on food and merchandise, Vornado recalls Steamfast and Brookstone travel steam irons, American Outdoor Products recalls Backpackers Pantry Blueberry Peach Crisp. We also ensure all reviews are published without moderation. 1 review. 303 reviews of Diamond Resorts "Everyone has heard of the high pressured sales pitch given at time share presentations. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I will never do anything like this again. From the beginning when I started with Diamond resorts I have been lied to, promised to be treated and get the perks like a member, I was treated awful and belittled at the tour which took a long time. However, several weeks later when I went to activate my membership, the website had disappeared! The team they use is called transition and I was told I would have to pay one thousand dollars per contract they swindled me into to begin with, with promises they could not fulfill as sold. Diamond May Continue Litigation Seeking to Hold Schroeter Goldmark Bender Liable for Preying on Timeshare Owners. Consumers love to do business with someone that can admit mistakes and state how they made improvements. MF. Las Vegas NV, National Cancellation & Transfer Contract scam no refunds Springfield Missouri, Diamond Resorts International 2 tier 2 instead of 1 tier 4 Diamond Resort Exchange rip-off Las Vegas Nevada, Heartland Transfer Signed contract to transfer my timeshare, took my $5,000.00, did nothing Crown pointe Indiana, Dan Rosas Diamond resorts Dan Rosas Telemarketing fraud for timeshares Dan rosas timeahare salesman offered money or vacations to attend timeshares sales presentation Nevada Las vegas, Double Diamond Resorts Stan Goldstein Unscrupulous Sales Practices, fraudulent sales pitching, pressure tactics Dallas Texas, Diamond resorts international Diamond resorts, D.R.I. . I'd like an email, or text, to confirm it. Vacation OR give us our money back! How those businesses take care of those complaints is what separates good businesses from the rest. All business will get complaints. Refund the money owed immediately. Years in Business: 31. Business Started: 1/1/1992. Diamond Resorts International Hilton Grand Vacations In planning our 43rd Wedding Anniversary . For that we get a flat screen, an ipod hook-up and other upgrades that don't total up to $10, 000 combined. Hiding negative complaints is only a Band-Aid. We would like our ownership to be terminated. Diamond Resorts acknowledges they owe it, but will not issue the check and no one who has been contacted has the power to get the check issued. for 2weeks a year for a 2 bedroomunit on the 8th or 9th floor.I sold the 2 weeks for $4,000. Turns out they were working for Diamond Resorts. Aware this meant the only property I could My husband and I purchased a sampler package. We have been trying to book a vacation in Hawaii and it's always fully booked. The lawsuit alleges that the defendants use false and misleading advertising to induce timeshare owners to stop making payments on their timeshare contracts, while charging the unsuspecting victims thousands (andsometimes tens of thousands) of dollars in upfront fees in exchange for no legitimate service. It is draining my 90 year old mothers finances to the point I am going to struggle to meet her care needs. Desired outcome: Dont fall for their lies and misrepresentation. Diamond Resorts Timeshares: Timeshare: Timeshare rentals: Timeshare ripoffs: Diamond . Read 1 more review about Diamond Resorts. Claim it and get a lot of features. we are 19 months out and I can't but can't book Virginia, DO NOT BUY THIS ! It has been the most outrageous conduct I have ever seen. This year's Diamond points aren't even listed. I have called 4 times starting at end of Jan. 2023. and each person didn't know what I was talking about. This complaint was posted by a verified customer. We were told no problem to book in Myrtle Beach- they don't even have a Mrytle Beach OPTION! In may of 2019 we stayed at a resort on Waikiki beach. I want to see first listing (if any) Here's what the letter states at the bottom, that I received YESTERDAY: "This promotion is sponsored by Vacation Reservation Center and fulfilled by Diamond Resorts International Marketing, Inc. ("Diamond Resorts"), in order to introduce you to vacation ownership with Diamond Resorts. The lawsuit argues that although the association disclosed the amounts to be charged for assessment, billing and accounting fees and general and administrative expenses, the amounts actually charged to members for such were materially greater. Per the suit, the budgets included indirect corporate costs that were deliberately kept secret from Association members and only later disclosed as part of a court order in a related lawsuit filed by the plaintiff in Maricopa County Superior Court in April 2015. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I think she's used it for a total of 17 nights. I have done this for 20 yrs. What a shame for a company like this to make me feel frustrated. Copyright 1997-2023 Ripoff Report. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The case, which alleges violations of the federal Racketeer Influenced and Corrupt Organizations Act of 1970 (RICO), claims timeshare owners have been overcharged by massive amounts every year between 2011 and 2019. Bunch of incompetents. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. The purchase was made possible with a loan issued by Diamond and Barclays credit card, also issued by Diamond. Find more than 156 complaints| Ripoff Report. Burkhart asked Diamond to modify the agreement so that she could possibly get the other timeshare loans cancelled. This is the best way to manage and repair your business reputation. We have filed criminal charges Cleveland Georgia, ENDBAR FOUNDATIONS INC efi demolition equipment, Endbar Foundations Screwed me out of $2000 on the 1st job and $29,970 on the 2nd Job over 10 Months of work gone. According to the complaint, however, DRI and its subsidiaries, including ILX Acquisition and property manager Diamond Resorts Management, maintain absolute power over the Premiere Vacation Collection Owners Associations fiscal affairs by loading the organizations board of directors, who are supposedly elected democratically, with DRI executives and exercising the majority of voting power given their vast points ownership in the association. Concerned for the staff and guests, we left the next day back home. SCAM! Diamond Resorts - platinum ownership scam - Complaints Board I have a loan for a $30,000 car, yet I have no car, "I have been completely ripped off." Ferndale WA. As a result, we continued to purchase points and found that we still couldn't find what we wanted. These actions prove that there is incompetency in your company. Why Ripoff Report will not release author information! We were showed a website to book on at our contract signing and NOW we are told we CAN NOT use the site and must book through a phone call where we are told all booked. FTC advises consumers to be careful when considering a timeshare, You can check out a Mexican timeshare circus theme park anytime you like, but you can never leave, Timeshare resellers bilked consumers out of $15 million, feds charge, Timeshare salesman says he 'lied for a living', Sent your timeshare money to Mexico? When typing in this field, a list of search results will appear and be automatically updated as you type. Told us they would charge us in full if we did not go to the presentation and wanted to cancel after weve already made airfare renting a car and other plans in Hawaii. I'll be reporting to BBB soon if it's not resolved. Each time they would say theyarefixing theprevioussalespersonsmistake, and every time, the signing was rushed through to the point where we had no time to read anything we were signing for. Our 2022 Transparency Report has landed Take a look. This company can't be real. We are appalled at their behavior and wish we had never gone to that original meeting. This review was chosen algorithmically as the most valued customer feedback. He is a liar and a total joke. They spoke to a supervisor and got back to me saying it was handled. In addition to Washington Attorney General Bob Ferguson's lawsuit against Timeshare Exit Team, Missouri Attorney General Eric Schmitt filed two separate lawsuits against timeshare exit companies. Diamond Resorts Scam Alert - YouTube De Ruyter New York, Progressive RV insurance Blowing me off. from 8 AM - 9 PM ET. Now I have to find a lawyer. Their sales people wear you down and make you think you are getting a great deal and then what you have been sold bares nothing to reality. Year after year, the Associations controlling Directors, acting in concert with DRIs principal executives and property management company, secretly shifted massive amounts of DRIs internal corporate overhead expenses to the timeshare owners under the guise of legitimate common expenses of the Association, the complaint reads. The difference is, you pay each time for the cost of staying there. These reviews may indicate issues with the company's products, services, or customer support. we went to Vegas to get away from all the devastation of the fire . If you really want a time share, stay away from Diamond reserts & Hilton Vacations. Original review: April 21, 2023. the General manager said Hollywood Florida, Patsy Ward Hollywood Public Defender Patsy Ward is railroading a disabled autistic child to prison Los Angeles California, Regal Keto Shark Tank Regal Keto Diet Pills Reviews This weight is usually regained quickly once you go off the cleanse. Just rent a motel and save a huge amount of money to enjoy on the rest of your vacation expenses. Why was this never disclosed? Sign up to receive our free weekly newsletter. Never !. Las Vegas Nevada, Diamond Resorts International Buyer Extremely Alert Scams before you Sign any contract to make any purchase Las Vegas NV, Diamond Resorts International Transitions Diamond Resorts Transitions Program Added an contract condition that rules out elligibility to Transition out of ownership Las Vegas Nevada, Diamond Resorts International Nicole Sanders Quality Control