Alex & Yakoo were on time & went right to work installing our new shower. With our low and no threshold options, getting in and out of the shower has never been easier. Consider replacing your windows if any of the following circumstances apply: According to Fixr, most entry doors can be replaced for $800 to $2,000, though the average cost is around $1,200. West Shore Home has been accredited by the Better Business Bureau (BBB) for 15 years. The cost typically breaks down to about $100 to $200 per square foot of bathroom. Starting with our sales representative Shayne B, and our installers names, Micheal R. and Golbert I We recognize their excellent performance and professionalism, and we would like to thank and give them recognition for their hard work and commitment .In helping and making sure that their customer was taken care of and satisfied with the job before they left .They went well above and beyond our expectations. They covered my floors from the front door all the way to my bathroom. Google Translation . They are a very skilled company. Installation experiences will vary by location. When informed on 5-29-2020 GM reached out to customer. He went over all our choices and never at any moment did this turn into a high pressured decision. For example, West Shore offers low-interest payment plans for as little as $89 per month, deferred payment plans with no payments for up to 12 months, and 0% deferred interest plans. THEN ON THE DAY OF INSTALL I GET A PHONE CALL 20 MINUTES BEFORE THEY SHOULD BE HERE TO CANCEL MY INSTALLATION AND COME AT AT LATER DATE. West Shore Home offers potential customers financing options should the need arise: Unfortunately, West Shore Home is currently only available in five U.S. states: West Shore Home also provides service in the suburbs of the cities listed above. However, the company doesnt replace or repair glass panes in existing windows; its technicians only install. to its name, this indicates that we receive compensation from the company in exchange for referring prospective Offer expires 5/7/23. Everything was cleaned up beautifully, they were courteous and extremely professional. customers to them. My name is Karen Buckley. West Shore Home products come with a lifetime guarantee. Myrtle E. Wallace No time to wait? So, someone was supposed to be here today and when I hadn't heard anything (shocking!) West Shore Home installs acrylic bathtubs and showers and converts tubs into showers. We attempt to partner with many of the companies on our site. Steel, fiberglass, composite, and wood doors are typically the least expensive, whereas aluminum and iron doors are the most expensive. Rep. Steven came to our house, he showed us everything they had to offer. I have pics showing all the areas that need caulk. I highly recommend West Shore Home. Keep in mind that some customers reported pushy upselling. The installation takes one or two days including cleanup, though you may have to wait several weeks for the product to be ordered and shipped. Zach did an amazing job. New orders only. If you are considering a task of this magnitude, I highly recommend that you give West Shore Homes serious consideration. No finance charges will accrue on your account during the promotional period, as set forth in your Truth in Lending Disclosures, and you will not have to pay a monthly payment until the promotional period has ended. Kinston, NC, Susan J When your pieces are ordered, an installer or two will come to your home and complete the remodel in just one day. West Shore Home (WSH) is a home improvement company that offers limited bathroom remodeling and door and window installation in some locations. I am so happy with my new walk-in shower! 2023 Cond Nast. The West Shore Home sales rep, Anthony Anderson did a great job helping us chose just what we thought we needed and wanted and made good suggestions. 100% of a I would definitely have them back out to install anything else if I needed. The management was not at all easy to deal with concerning most everything, including the possibility of a new installation of a shower. This means that when you hire this company for your bathroom remodel, you know that only company-employed personnel is coming to your home. He made sure the rest of the shower was in good working order while he was there and never made us feel as though he needed to leave making sure we were satisfied with the work. We also had a warrantied shower head in the first redo replaced and James D did a wonderful job. They finished the work in just one day. Kingsland, GA, Sharon Lotze The second and third times, I was told that someone would return my call the same day. While it was a long wait time and they did have to reschedule we are now very happy with our choices. Here are the metro areas the company serves: Maryland: Baltimore, Salisbury (bathroom only), Tennessee: Chattanooga, Knoxville (bathroom only), Virginia: Richmond, Virginia Beach (bathroom only). We even asked for a refund for the remainder of the project but cant get any help! The process was completed in a day. They both was very nice to my husband and myself. They put in the shower, but put the handle close to the tub entrance. Its a pleasure. We were hoping this was the right decision-BUYER BEWARE. , and Virginia. West shore installed our bathroom with mismatched hardware (faucet, showerhead etc) so we called and changed the colors to matte black, they came out months later and added doors and black matte hardware as requested, including 2 inches larger floor pan. Learn More About tub to shower conversions, Licenses / Certifications / Registrations. New orders only. Westshore home was extremely professional from the sales representative who came to my home the wonderful installers, Franklin and Jordan. Privacy Policy However, some locations dont offer door or window replacement. Eliminate the need for stepping over a high wall to enter the bathing area. They conducted themselves in a skilled and professional manner and were pleasant and courteous in every way. West Shore Home can help you transform your current tub or shower to a beautiful new bath. Products & Services Window Installation, Door Installation, Replacement Windows,. Youll need to contact a, after several discounts. Many of West Shores products function similarly to tub liners in that they include grout-free wall surrounds in addition to the tub or shower itself. Many thanks gentlemen. Some locations may not offer all of the listed window types. To say that I am disappointed is an understatement., They always keep their word on taking care any issues. It is beautiful, huge, well constructed and absolutely worth every penny! Then we discussed financial options. Verification can help ensure real people write reviews about real companies. I didn't want a curtain. All rights reserved. I felt the project was managed as a quick job rather than a real unique situation that needs better attention to detail. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. It is just as beautiful as the guest room shower that Michael and his helper put in a few years before.. The wall on the left side of the shower was cut wrong and the shower door that I had installed does not fit right because of this. We spoke with company representatives to learn how the installation process works and determine how each contractor customizes projects for each home. West Shore Home has showrooms where you can view its products in these states as well as in Indiana and Kentucky. BBB is here to help. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Schuyler and Matt came out first thing in the morning, as scheduled. Any finance terms advertised are estimates only. He too was courteous and polite. First they reviewed what we had ordered to make sure all was accurate. I should have cancelled and never paid them Our sales rep, Holly was amazing! We had a bathroom remodel and we treated very well from start to finish. We WILL DEFINITELY use West Shore Home again when we get ready to replace our door and Windows. Hopefully, the gentleman in charge will lighten up/understand their customers., and is available in 23 cities across 16 states. for your patio in two-, three-, or four-panel designs and hinged and French interior or exterior doors. You can choose from energy-efficient fiberglass or metal entry doors in several styles, colors, and wood grain finishes. Lawrenceville, GA, brent safron The only problem was the price is too high. Oh by the way they knew it was a VA backed install so are they trying to take advantage of that? Thank you, West Shore Home, for a very pleasant experience with your staff and installers. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Thank you, guys, so much for a job well done. He gave me his phone number so that I could contact him with any additional questions that I had. The window is difficult to open or close. Did an excellent job. Mooresville, NC, Marilyn M However, some homes may have a bathroom for every bedroom. The companys website does have several details about financing. Cleveland, OH, Aliyah McKenzie (Lily) 386 330. For replacement windows, the company only uses window glass that features advanced UV-blocking technology, which not only protects against harmful rays, but also the heat that comes with them, which can translate to energy savings over time. You may also prepay your account at any time without penalty. We are aware of the supply chain problem but cant get any ballpark estimates, even though the item is in the warehouse., Overall disappointed: Expected much better service from the extremely high price for a bathtub replacement. Appointments Call. I have CALLED AND CALLED and at one time I was assured someone would come out. s website doesnt provide many details about pricing. They were vigilant about keeping their work area picked up and cleaned before leaving. to learn about product coverage and transferability. The first time, I left a message. New Smyrna Beach, FL, Stephen Gurski How much does it cost to replace an entry door? On the negative side, many customers experienced customer service issues. They completely cleaned up everything each day before they left. Very clean, left my home in good condition. There were areas that the cheap caulk they used washed away. West Shore stands by their products and are have hired very good people. They just showed up 1.5 hour late on the scheduled day. impact a company's ranking on BestCompany.com, it does provide companies with access to review generation tools and Overall he did cover up the gaps & he did his job. We are completely thrilled with our new shower! BBB Business Profiles are subject to change at any time. Had many problems with the installation work and confrontations with the management staff at the home office in central Florida. My request to remodel my shower was taken in May, but service wasn't completed till August. How much does it cost to remodel a bathroom? Trussville, AL. Its headquarters currently has an, from the agency based on its transparent business practices and handling of customer complaints. We are so please with this project in our house in Lakeland fl. They did a great job cleaning up. Mr. West Shore, you have all my money but you will not respect me enough to provide transparencies in your business practice. He wasn't the type of salesman who tried to to push you to purchase something that you didn't want. The shower installation was done several weeks and that came out so nice I enjoyed the whole experience with west shore home. Heres how the company stacks up to the competition. According to Remodeling magazines 2021 Cost vs. Value report, a mid-range bathroom remodel has a 60.1% return on investment. Our installer was Jimmy. allows you to add a number of features to the wall surrounds, such as grab bars, seats, and shelving. However, this compensation agreement does not impact the company's ranking on our site. offers the service or product you need at the location nearest you, as its window and door services are not widely available. Gayle Dickerson recommends West Shore Home. Ruffin, SC, cindy belflower You should be VERY PROUD AND HONORED to have JAMES W AND TIM F on your team representing your company as well as CODY LOFTUS. Architectural Digest may earn a portion of sales from products that are purchased through our site as part of our Affiliate Partnerships with retailers. Some locations may not offer all of the listed window types. Pick your preferences on shower type, tile pattern, color, and accessories to build the new shower youve dreamed of. They answered my questions as they arose and were friendly, efficient, and knowledgeable. It looks great. Loris, SC, West Shore Knoxville, TN, Suzanne Bogan West Shore Home touts energy-efficient, 11-layered windows that reduce UV radiation and lock out heat. Clayton NC. They did say that they would knock it down to 16,000 if she purchased it within x amount of time and 13,000 if she dropped the shower door. At West Shore Home, we understand that your time is valuable. Steven and Koda were my installers. The customer service it is so nice too.