Please note that your order's ship-from location can change between the time your order is placed and when it ships, which may result in a sales tax charge that differs from the original estimate. Contact Guest Services through the options toward the bottom of the page. No need to have the original printed receipt when you make a returnat ULTA stores if you used your ULTAmate Rewards Membership number*. We wish we could extend these special offers far and wide on all of the products and services we offer, but we are often limited by reasons beyond our control. A temporary hold will be placed on the Ultamate Rewards points you've redeemed to pay for your order. You will not be charged for the out-of-stock item. Buyers review your products. Note, the shipping type defaults to Standard. Orders placed with Ulta Beauty gift cards, Orders placed with Ultamate Rewards points. All orders containing Hazardous Materials can only be shipped to addresses within the contiguous U.S. states and cannot be shipped to Alaska, Hawaii, U.S. Unfortunately, they dont offer free return shipping labels, so returning in store is often the best bet. Ulta Return Policy - Is it any Good? Please know that Guest Services cannot place orders on behalf of a guest. Once you submit your order, the funds will immediately be deducted from your Ulta Beauty gift card. Ulta Return Policy: Your 8 Biggest Policy Questions Answered 11 Best Tom Ford Perfumes Youll Want Right Now, Fragrance Layering Guide: Heres How To Layer Perfume. If you decide to return a product, then the associate will be able to use your Ultamate Rewards Member account to verify the date of each of your purchases, as well as the amount you paid for them. Please note that your order's ship-from location can change between the time your order is placed and when it ships, which may result in a sales tax charge that differs from the original estimate. Any hold placed on your Ultamate Rewards Points will automatically be released within 14 days from the order submission. Show your receipt and even without packaging, Ulta will process the return! All orders containing Hazardous Materials must be shipped via Standard and cannot be shipped via Expedited or Premium. Please note that shipping charges on your original order will not be refunded, unless the package was incorrectly shipped, or you received defective merchandise. If you did not use your member number, original receipt is required. Oversized/overweight items are not eligible for gift services., Ulta Beauty makes every effort to ensure that all of the merchandise we feature is in stock when shopping online., In the event that an item becomes out of stock after your order is submitted, we will ship the rest of the items in your order and send you an email indicating that one of your selected items is out of stock. Estimated Delivery Date: Within 3 to 8 business days, Estimated Delivery Date: Within 3 to 4 business days, Estimated Delivery Date: Within 2 to 3 business days, Estimated Delivery Date: Within 1 to 2 business days, Ulta Beauty plastic Gift Card and eGift card. You have the option to either have your entire order shipped or remove the items not available in store prior to checking out. ago Do you have an Ulta loyalty card? To checkout, click on the bag in the top right corner. If assistance is needed to do so, please contact Guest Services through the options toward the bottom of the page. If you are unable to return the product with its receipt and we are unable to verify the original purchase price of the product, your refund will be in the form of an in-store credit equal to the lowest selling price at which the product was sold by Ulta Beauty during the 90-day period preceding the return. Ulta'scustomer service phone numberis 1-866-983-8582 and is available from 7am-11pm CT, 7 days a week. 16 Best Loungewear Brands for Show-Stopping Comfort, 13 Sites like Rent the Runway (2023 Update), 14 Stores like Ulta to Shop Beauty & Skincare Products. Thankfully, with how understanding Ulta is, you can return products without a receipt. Your financial institution will place a temporary hold on your card for the amount of the order when: The temporary hold is in anticipation of the order being shipped. Receive emails or texts about our latest sales, new arrivals and special offers. You also have the option to exchange the product for the same item, in which case no payment form is required. In order to offer the best shopping and product-return experience to as many guests as possible, Ulta Beauty reserves the right to limit returns if we have reason to suspect misuse of our generous Returns Policy (such as excessive returns, reseller activity, or fraud). You will then be responsible for paying for the difference. Alternatively, if you do not want to exchange the item for something else, you will receive store credit instead. RangeMe is an online platform that makes it easier for us to discover new products. You may receive more than one shipment notice as items in your order ship, but. Please know that Guest Services cannot place orders on behalf of a guest. If needed, you can "Remove" or "Save For Later" as needed. Buy now, pay lateronline and in store. Not all Shipping Methods are available for all shipping addresses. One of the benefits of signing up for a free Ulta Beauty account is the ability to check your order status at any time. If payment was made with a store gift card, the refund will be issued in the form of an Ulta Beauty eGift card., We know you're put together, so we recommend returning the product in the same shipping carton that you received it in. Your financial institution will place a temporary hold on the funds for your order as it processes. You may also contact us to release the hold with the following information: If you used an Ulta Beauty gift card to pay for any part of your order, the money will be returned to it at the time your order is canceled. Territories, PO Boxes or APO/ FPO addresses. Product(s) returned within 60 days of the original purchase that include the original receipt (or can be verified in our system using your Ultamate Rewards member ID), will be fully refunded via the original form of payment. Please note that not all in-store coupons and promotions can be redeemed on ulta.com and not all ulta.com coupons and promotions can be redeemed in-store., Only one coupon code may be redeemed per order on ulta.com and each coupon code may only be redeemed once. Applicable sales tax will be applied to your ulta.com order in accordance with state and local laws, and an estimated tax amount will be reflected in the order summary before checkout. Without a receipt you can get in-store credit. ulta.com requires you to enter the correct security code with every purchase. By logging into your account, you should be able to find all the verification info you need to get a full refund. Buyers review your products. Once located, scroll past Store details, availability, and Services menu to Brands in Store. You may redeem up to 4,000 points in a single online purchase and up to 10,000 points in a single in-store purchase. If you have multiple Ulta Beauty Gift Cards to use for your order, you may merge them into one here by scrolling past "Check Balance" to "Merge Gift Cards"! However, if you choose to mail your return to Ulta Beauty, we ask that you cover the return shipping charges. Same Day Delivery is a service we offer to deliver beauty from your local store as fast as possible--all through our partner, DoorDash. This shipping method is available for shipments to contiguous U.S. states, Alaska and Hawaii addresses only. Applicable sales tax will be applied to your ulta.com order in accordance with state and local laws, and an estimated tax amount will be reflected in the order summary before checkout. If, for instance, you buy a color of makeup that doesnt end up flattering your skin tone or a hair care product that doesnt work well with your hair, youll always enjoy the option of returning it. Technically returns are allowed without an account but you would still have to put info in to the system to complete a return. You may also search by item name, key word, SKU, brand, etc. Pay for your purchase over 4 equal installments, due every two weeks. Any hold placed on your Ultamate Rewards Points will automatically be released within 14 days from the order submission. A service fee will be added for any check return unpaid by the bank. Under these circumstances, Ulta will almost always grant you a refund or exchange. it's totally free! Ulta Makeup Returns Policy: All You Need to Know The Ulta Beauty return policy lets the recipient get a store credit. If you would like premium or expedited, update accordingly. Here's How To Avoid Getting Banned From Making Returns At Sephora You may also contact us to release the hold with the following information: If you used an Ulta Beauty gift card to pay for any part of your order, the money will be returned to it at the time your order is canceled. While it's possible to make a return at Ulta without a receipt, it's not necessarily ideal. Those points will be available for use on your next transaction., You can always choose to exchange the item you purchased using points for something else in the store and receive the same discount.. This is typically 5 to 7 business days.. An order is attempted, but not successfully submitted. This is one of the famous beauty product companies in the United States and there they have a large number of beauty stores. UPS or the U.S. They will need your ID, however. As with in-store purchases, your refund will be sent to the credit or debit card you used to make the purchase. Such receipt also does not constitute a confirmation that the product or service is in stock or otherwise available on the price and terms published on the Site, or published in any catalog or other advertisement . However, if you originally used an online payment service (e.g., PayPal), your refund will be made to your preferred credit or debit card or issued as an in-store credit. While it is unclear precisely what Ultas return limit is, they do state in their return policy that they reserve the right to suspend returns if they feel the customer is misusing the policy by returning too much, being dishonest, or otherwise going against their rules. For ulta.com shoppers, items excluded from coupons and promotions will be indicated in the shopping basket. As a content creator of 6+ years, she loves sharing her ideas, research, and expertise with others. Ulta Return Policy 101 (Including Tips + Hacks) | ClothedUp Products returned to stores that were purchased using an online payment service (i.e., PayPal, PayPal Credit) will be refunded to your preferred credit card or issued as a store merchandise credit.