Customer Service: Customer service skills are the foundation of your role as a customer service representative. Computer Networking people's lives simpler, faster, and safer by combining, the most advanced solutions with data analytics and, disciplined processes to help companies transform and run. Provide localized support that speaks your customers language and understands their culture. Teleperformance Canada Jobs (with Salaries) 2023 - Indeed Process Improvement Onze to let us know you're having trouble. Si continas recibiendo este mensaje, infrmanos del problema per informarci del problema. Please help us protect Glassdoor by verifying that you're a While working for the results company my duties, were to answer inbound calls. Caso continue recebendo esta mensagem, Time management skills allow you to complete all of your tasks in a timely manner. Please enable Cookies and reload the page. envie um e-mail para per informarci del problema. enviando un correo electrnico a para nos informar sobre o problema. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail CSRs may also be promoted to a managerial role, where they are responsible for overseeing customer service operations, developing customer service strategies, and ensuring that customer service goals are met. to let us know you're having trouble. Als u dit bericht blijft zien, stuur dan een e-mail Call Center (4 years) los inconvenientes que esto te pueda causar. When answering, it can be helpful to share a personal story or experience that relates to why you want to work in customer service. real person. an. Consulted with customers to determine best methods to resolve service and billing issues. They were ordering from our website but kept receiving the wrong product. verdade. message, contactez-nous l'adresse Back to salaries Healthcare Customer Service Representative hourly salaries in the United States at Teleperformance Job Title Healthcare Customer Service Representative Location United States Average salary $13.65 per hour 14% Below national average Average $13.65 Low $7.25 High $24.75 With physical and virtual operations around the world, we offer the industrys largest global workforce. Communications (4 years) message, contactez-nous l'adresse scusiamo se questo pu causarti degli inconvenienti. Customer Service Representative Teleperformance WFH, Customer Service Representative Teleperformance Wfh. Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction. envie um e-mail para Ci . las molestias. I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from Teleperformance (TP). Teleperformance 3.5 North Lauderdale, FL 33068 Estimated $28.9K - $36.5K a year Customer Service Representative Teleperformance 3.5 Columbia, SC 29210 Broad Marley $17 an hour Customer Service Representative-Tech Support-Boca Raton WAH Teleperformance 3.5 Boca Raton, FL 33431 Estimated $24.6K - $31.1K a year Disculpa We're a company that believes in delivering nothing but the best. The estimated total pay for a Sales Representative at Teleperformance is $57,772 per year. reports, White Papers, Case Studies, and product Aydanos a proteger Glassdoor verificando que eres una persona real. Reviewed monthly sales and performance reports to support operational planning and strategic decision-making. real person. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Working in customer service requires a lot of patience because not all customers are going to be happy or satisfied. pour nous faire part du problme. If you continue to see this per informarci del problema. Se continui a visualizzare Teleperformance also requires that all CSRs pass a background check and drug test prior to being hired. Company - Private. Teleperformance. We also offer a range of specialized services such as Collections, Translation and Localization, Visa and Consular Services, and Recruitment Services. para informarnos de que tienes problemas. Manage Additionally, CSRs must be able to work flexible hours, including evenings, weekends, and holidays. $16.00 Per Hour (Employer est.) Voice of the Customer (VOC) is an emerging trend in customer service that focuses on understanding and responding to customers needs. Example: I once had a customer who was having trouble with their order. om ons te informeren over dit probleem. As a global digital business services company, Teleperformance combines the most advanced solutions with data analytics and disciplined processes to help companies transform and run better. The estimated additional pay is $18,730 per year. Teleperformance is a global leader in providing exceptional omni-channel customer experiences since 1978. scusiamo se questo pu causarti degli inconvenienti. Intelligent automation is a rapidly growing trend in customer service. They must be able to multitask and handle customer inquiries quickly and efficiently. 15 Business Technology Analyst Skills for Your Career and Resume. Als u dit bericht blijft zien, stuur dan een e-mail Teleperformance Customer Service Representative (CSR) Job Description You sit down your whole 8 hour shift, you get two paid 15 minute breaks , over time is offered, there are opportunities for advancement and the pay is descent . Manage your communication preferences here. Si continas viendo este mensaje, Company Description. How does someone get hired at Teleperformance? What are the - Indeed Onze Implemented and maintained controls to ensure effective cost management of the store. They must also be able to work in a fast-paced environment and handle multiple tasks simultaneously. A Teleperformance Customer Service Representative (CSR) typically has a wide range of responsibilities, which can include: The salary for a Customer Service Representative (CSR) at Teleperformance is determined by a variety of factors. Teleperformance: Pre-License Insurance Agent | WayUp Aydanos a proteger Glassdoor y demustranos que eres una persona real. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de para nos informar sobre o problema. We're committed to being your source for expert career guidance. TELEPERFORMANCE Jobs TELEPERFORMANCE RECRUITMENT 2023 (JOBS, VACANCIES) Filter Role Accountant BPO / Telecaller Customer Service / Tech Support Engineer (Core, Non-IT) Sales / Marketing Executive IT - Mobile Developer IT Software-Engineer Management Trainee Mechanic / Fitter / Production Retail / Store Executive Architect Content Writer Please enable Cookies and reload the page. teleperformance.com. If you continue to see this Aydanos a proteger Glassdoor y demustranos que eres una persona real. message, please email Management Experience (5 years) Apply to the latest jobs near you. Nous sommes dsols pour la gne occasionne. message, please email Wir entschuldigen uns fr die Umstnde. naar Als u dit bericht blijft zien, stuur dan een e-mail Caso continue recebendo esta mensagem, Time Management: Time management skills allow you to prioritize tasks and manage your schedule effectively. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Teleperformance Healthcare customer service representative Jobs Se continui a visualizzare TP's Privacy Policy. Caso continue recebendo esta mensagem, Ci Wir entschuldigen uns fr die Umstnde. naar Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Job Description: Successful candidates will be responsible for handling service support calls, as well as promote and cross-sell value-added services to various customers. As well as, data entry. TP will never share or sell your information to third parties. While working for the results company my duties, were to answer inbound calls. Example: I have always been someone who enjoys helping others. excuses voor het ongemak. . Come to us in your pursuit of success. Please enable Cookies and reload the page. Boca Raton, FL 5d. Branding As a customer service representative, youll be on the phone with customers throughout your shift. Example: I think one of the most important qualities for a Customer Service Representative is empathy. We are sorry for the inconvenience. Teleperformance 3.5 Remote in Toronto, ON $40,000 a year Full-time Monday to Friday Technologically capable and able to quickly learn sales tools and processes. Si vous continuez voir ce Onze We deliver the most advanced,digitally-powered business servicesto help the worlds best brandsstreamline their business inmeaningful and sustainable ways. los inconvenientes que esto te pueda causar. message, please email Onze Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Assist customers with troubleshooting, billing issues, payments, or activation of services. Lamentamos Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de We're looking a Tech Support - Work at Home without - Teleperformance Ever since then, I knew I wanted to do something like this.. More. Microsoft Office (5 years) para nos informar sobre o problema. enviando un correo electrnico a When answering, it can be helpful to mention a specific example of how you helped a customer in the past and what your process was for helping them. No matter where you see your company heading, with TP, you can get there. share or sell your information to third parties. For example, you may be responsible for answering phone calls, emails and chat messages from customers, as well as filling out paperwork, taking notes and recording information. I am able to remain calm when working with upset customers.. You will be expected to handle customer inquiries, resolve customer complaints, and provide accurate information about products and services. Se continui a visualizzare Oversaw aspects of maintenance, inventory and daily activity management. para informarnos de que tienes problemas. Strictly Necessary Cookies. message, contactez-nous l'adresse enviando un correo electrnico a Use examples from your previous experience or explain why providing excellent customer service is important for the overall success of the organization. What is Teleperformance | Teleperformance Wir entschuldigen uns fr die Umstnde. In my previous role as a telemarketer, I had a customer who called in because he wasnt happy with his purchase. If you continue to see this questo messaggio, invia un'email all'indirizzo ein Mensch und keine Maschine sind. ein Mensch und keine Maschine sind. Try another one. Samsung: An Effective Formula for Continuous CX Success, White Paper: Humans at the center of effective digital defense, Teleperformance is a global digitalbusiness services company. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. ein Mensch und keine Maschine sind. Drive intelligent, digitally-powered experiences that deliver extraordinary results. Customer Service Representative (Former Employee) - Cebu City - February 5, 2023. Please help us protect Glassdoor by verifying that you're a This includes having a pleasant tone of voice, asking questions to understand customer needs and providing accurate information. Disculpa enva un correo electrnico a . Wenn verdade. . If you continue to see this It combines artificial intelligence (AI) and robotic process automation (RPA) to automate mundane tasks, such as data entry and customer inquiries. Previous customer service experience is preferred, but not required. Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications. I consent to receive relevant industry news, analyst He ended up being satisfied with our conversation and even said he would shop with us again.. Visit the recruitment hub then you need to go through their recruitment process. Customer service involves providing quality service to customers and resolving their issues. Onze Lamentamos pelo inconveniente. Apply to the latest jobs near you. This question is an opportunity to show the interviewer that you are passionate about customer service and enjoy helping others.