It seriously shouldn't be this difficult. Now, let Princess take care of all your travel arrangements, so your peace-of-mind can start before you even step on board. Plus, you'll find a host of other exciting benefits: The new Princess Plane Sailing program offers two distinct pricing options, each with specific features and benefits depending on your travel needs. My pleasure; add them to speed dial for your cruise; I already have on my iphone, You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. eZAir: Service Information - Princess Cruises Question - should I care that Princess hasnt notify me? Fees apply within 54 days, Cancellation fees may be up to the full value of the ticket, Same date as cruise final payment date. Seat assignments are not guaranteed and are subject to change without notice due to schedule changes, equipment changes or other unforeseen circumstances. Years in Business: 64. Business Started: 4/7/1959. Phone number to dial 800-774-6237. Until they straighten out their internal messes I'm not going to book anything more through them. no cash back). Princess EZair offers real-time, competitively-priced flights that are customized to when and where you sail. While you can use a credit card of choice and still earn rewards, you wouldn't be able to redeem points if . Their price is lower than the airlines,that's why I am asking. Now, let Princess take care of all your travel arrangements, so your peace-of-mind can start before you even step onboard. no cash back). This is a dedicated phone number, not the Princess contract number. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. An airline credit memo will be recorded minus applicable fees. You may call us toll-free at 800-545-0008. Not EZAir but 6 months ago we booked 1pm flights out of Vancouver to fly home in May. Restricted. A week later it's til hasn't changed so I called united. Restricted fares are non-refundable and must be paid in full at the time of booking. This special number is operational only in the United States and Canada. Access fares lower than most public prices. I tell you how it works and why it is a great servic. Also,does anyone know if you can book the ezair flight in Canadian dollars if cruise was booked in US dollars?thanks! Always have to go through a CSR, and even then they relayed everything and never let me talk to that department. Restricted. There *used* to be a direct line you could callbut I think that was maybe 5 years ago. "Upon learning your new flight arrangements, we ask that you immediately contact Princess with your new flight information for our records. Delta is a mess. They were of absolutely no help. Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand California & Pacific Coast Its so expensive now. Until - suddenly - the original flight route was back. I demanded a supervisor and am still holding. Our representatives will record your new flight information into your booking record.". #cruiserestart #cruiseupdates #letscruise #medallionclassapp #cruiselife #welcomebackprincess #cruisecritic #cruiseship I recently used EZair for a Alaska cruise and land tour. Air charges are fully refundable until 54 days prior to departure. They were probably busy making corrections for people leaving in the next two days, hence your long wait time. The OceanReady Process. You can book EZAir flights yourself and have 24 hours from booking to cancel even restricted fares. I just ticketed yesterday, got my seats, and ready to go. I wish I had something helpful, but all I have is a lot of sympathy and hope that they'll take care of you can sort it all out. Navigate phone maze to a human Press 2 then 3. You will pay for Flexible EZAir flights at final payment date, but if you book flexible fare still have option to cancel up to 45 day rule of flight or cruise whichever is sooner. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. If there aren't options on Delta then I call Princess because they may have to book with a different airline instead. Air add-on available as early as 18 months before sailing, From 320 days up to 4 days before departure air available via tool, At time of booking unless outside of 320 days, Competitive and updated in real-time based on current airline inventory, No fee up to 54 days prior to departure. This is what travel insurance is for. Mark Inappropriate. 3,000+ Club. Getting flight quotes or booking flights is easy, but if you need help contact us or your Travel Advisor. I would rather be the one in control of my flights. Princess has no control over seat assignments, and any changes are at the discretion of the airline. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Thanks for posting those numbers. Tips on EzAir? - Princess Cruises - Cruise Critic Community So far they have been changed (by Delta) to departing at 6am (on day of disembarkation, had to call and get that fixed), then to 7pm, and now recently 5pm. October 10, 2009. Announcing Our 2023 Cruisers' Choice Award Winners! You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. Announcing Our 2023 Cruisers' Choice Award Winners!