Any exposed metal in a moist environment will rust, therefore you must prime then seal the area after. Click Accept if you consent. I expected quality not lack thereof. Now we have water running out on the floor where the rust made the bottom ruin. Can someone reply to me or make a comment here about what is happening for this situation? My machine also started rusting at the bleach dispenser and is now rusting all around the top of the machine. You apparently have several other Plaintiffs ready to file class action lawsuit. I use my washer for my husbands work clothes. I am now waiting to hear from LG about a resolution. These are expensive machines. Today it is much worse there and now in other areas of the Top Cover (part #MCK62185501). This is not! Add to this the fact that without the agitator, the machine does not really clean your clothes. It is not right that the company should be able to dismiss a claim as consumer error when the same thing is happening in different households around the country that is NOT consumer error, that is a faulty machine (a defect from the company something that a company that stands by their name would take care of!!). My LG top loader is completely rusted all around the bleach tray it has been getting worse and worse for the last few years and as of today the metal has rusted so much the entire tray has fallen through. LG Washing Machines are high efficiency washers designed with features to customize your laundry cycles, power-clean your clothes, and accommodate larger loads to clean comforters, blankets and towels with ease. Same. I first noticed it around the top ring about the tub, an dafter seeing a tv news report on the LG washers bleach dispenser, I pulled the plastic dispenser out and it is starting to rust under the plastic dispenser also. I can pause wash cycle and wipe and it still Smells of bleach on my rag I purchased a LG washer in 2006 and they made the bleach to fit into compartment that slides into a plastic unit to dispense, not on side with paint (The caused the cosmetic damage). Last week my daughter ran a load of whites and one of the shirts came out with rust stains that were not there before she washed it. Rust around my LG top loader. I have pictures of the clothes damaged. I am looking into the Samsung washing machines. There is no shred of doubt in my mind that LG knew about these issues and didnt fix them. I will never purchase LG products again as they do not stand behind there products. We expect LG would consider making it right by their customers and offer some solutions instead of blaming customers of not caring for their machines properly. I just emailed them about the same problem with pics. www.LGWasherSettlement.com Claims Administrator LG USA Front-Loading Washing Machine Settlement ICA 1801 Market Street, Suite 660 Philadelphia, PA 19103 1-855-856-9355 info@LGWasherSettlement.com Class Counsel Steven A. Schwartz Alison G. Gushue CHIMICLES & TIKELLIS LLP James E. Cecchi CARELLA BYRNE CECCHI OLSTEIN BRODY & AGNELLO PC I will NEVER buy another LG anything! You will be purchasing a new one in few years because its rusted!! Poor quality, poor customer service, poor representation of warranty agreement! Im having the same problems as others have mentioned. I never use bleach and my lid is completely rusted in the hinge area where there is no way I can dry off excess water. Samsung had the highest number of recalls, with 3 million units recalled in 2016. My LG washer was also bought at Sears and it has been ruining my clothes too. This is ridiculous that they dismissed it. let me know if they reopen the case, Rush on our LG washing machine too! I would also like to join this lawsuit . I am sure LG knows this is a Quality Issue. I have the LG top loader, which is rusted around the bleach dispenser, which I had to shut off because it was causing my washer to leak water on the floor. Good luck everyone. A washing machine should not rust like this! Was told it was not a warranty issue by the LG Support representative. I would like to be a part of the class suit, but I dont find any direction on how to do so. Some rust has gotten into machine and stained clothes. NO! We all cant be having the same issue. I will NEVER purchase an LG product again. My LG water has the same problem of rusting around the bleach drawer. LG gave undertakings to the Australian Competition and Consumer Commission (ACCC) to provide appropriate corrective notices and upgrade and maintain its trade practices compliance program. Our washer is just rusted, it is perforated through the top. LG washing machine ruining my wifes blouses. Ive tried everything to no avail, the rust is all around the bleach dispenser, also discovered it is all around the top of machine right below the dispenser. This shouldnt be happening and LG needs to take responsibility and make this right with their customers. I find using a very mild laundry detergent (I use Earth Breeze) helps and it seems hot water makes it worse. Inside is rusted out! I bought top load washer in 2012. He griped about if he has to fix it, the entire top needs to be removed, yada yada yada. Will not buy LG appliances again. Im going to dump mine from a two story building. We have the same problem with our washer. View Complete Recall Details. I feel its a crap shoot though as quality seems to be a thing of the past. What do we need to do? Top is rusting in many places. Mistakes happen but its time they own up. Same problem. Im having the same issue with my LG top load. I can take pictures of the rust around the bleach dispenser AND rust spots on my sheets, towels and clothes!! They blame it on the consumer. Clothes are ruined machine is unable to be used due to condition. Costco is having me go through a insurance company for this matter. I bought the extended warranty but when the tech came he said it was cosmetic and they would not repair or replace. Obviously this should not happen. I am because it is time for the consumers to see how these companies blame the consumer for their cheap products that were used. These washers should be built for everyday water and bleach use. But the end result is you cant take this lying down because they are going to do it to everyone that buys their product while they still make MONEY!!!!! The LG washer rust class action rejects these arguments, maintaining that the defect is more than cosmetic and in fact prevents the appliance from working as intended. What a messand the particles get into the clothes. Im having the same issues with my LG top loader. Purchased in NM and I now live in TX. The tops are allegedly defective and begin to rust within months or a few years of purchase. I hate to think we are going to have to replace this washing machine only because of the rust but it has gotten so bad that will be our only option since I regularly find rust on clothing. On my LG WASHER the area around the bleach receptical has rusted and so has the bottom of the washer front. Washer won't spin. to no avail. After getting the same response from LG, the I caused the problem and they are not going to support the problem, I called a local appliance repair company. My husband scraped off as much rust as he could & applied some spray paint. We swap tops out when the rust starts again. We spent more thinking we would have it for years with the motor having a 10 year warranty. Worn out drum bearing. I have the same issues for quite a long time now myself. Original owners may qualify for purchase price refunds plus a cash settlement up to $400. Then they blame the consumer. I purchased an extended warranty costing a fortune, this manufacturers defect, LG will not cover. Recall Date: December 18, 2012 Units: About 457,000 Consumer Contact For LG; toll-free at (855) 400-4639, from 8 a.m. to 7 p.m. CT Monday through Friday, or 8 a.m. to 2 p.m. CT Saturday, or online at www.lg.com/us and click on Public Notices. I washed for the first time and saw the rust on top around the bleach cup. So may have to take the chance. It started a few years after it was purchased. I need a new washer asap so I dont know if you need anything from my before I go ahead and replace this machine. Has LG stepped up and done anything? Same problem here. The cost was $749.95 not including tax, so not an inexpensive machine.. During the first or second year, the top began to rust around the bleach dispenser. Heres some facts. This started when the machine was only 3 years old, and is flaking off badly now. Terms and Conditions. I have had no other problems and love this one but this shouldnt have happened. I seldom use bleach. Please read my reply to Others concerning this Issue!!! Id also like to participate in the class action suit. I call Best Buy who carries out warranty I told them about the rust issue and they told me to call LG! So I dont agree that it is consumer error. Add us to your lawsuit. Based on what I have read it does not appear LG is accepting any responsibility. Our washer isnt just rusted, it is perforated through the top. Weve taken great care to ensure the dispenser is not overfilled and wipe down the top of the machine after every use. Unfortunately the tops do not fit properly and the repairman scratched the front housing all the way down to the metal. Bought my LG washer is 2016 and thought I must have done something wrong because rust started in bleach dispenser within a year. HOPE THIS HELPS YOU ALL. My husband travels for his business so Im typically left to contend with these sort of issues and did a pretty good job if I may say so myself but I dont think Im quite ready to replace a top on my own. We have the same rusting problem. Please put me on the list. Now the rust is spreading. I have stopped using the bleach dispenser and the rust did not stop. LG WASHER Rusting out on me since 2013its so deteriorated with rust that its dropping chuncks of rusted metal in my WASH! My LG is so rusted around the bleach dispenser that I no longer use it. Despicable. Will NEVER purchase one of their products again.I need to post this on Facebook so other people can be aware. Clothing & linens ruined. The well where this dispenser cap sits into is the first place the erosion starts and it is invisible to the consumer. This washer started this problem after one year. Please let me know if there is another class action lawsuit. And to add, the cap at the bottom of the tub breaks off. I have a LG top load washing machine. I am also having this issue. Having the same issue. why wont they at least replace the top? The rusted areas are now flaking off leaving actual holes around the bleach area! I purchased a LG Washer, top load, in July 2012 and within a year the rust started around the bleach dispenser. I finally just said We are DONE here, you can leave my house now! Please contact me if any other action is taken. Around the bleach dispenser :(. Same rusting problem around the bleach dispenser with our washer. These are very expensive..Should not be happening. I have rust around the bleach dispenser that is spreading and there is nothing I can do about itwhen this wash machine goes I will never buy an LG againone person doesnt make a difference to a large company but maybe when their sales decline due to all of us not buying again they will do somethingtake pictures if you do get rid of your machine. Im going to try rustoleum paint and see if it works. Rust all around bleach dispenser. Ruin $1,000s of dollars in sheets towels and bedspreads. The LG washer rust class action rejects these arguments, maintaining that the defect is more than cosmetic and in fact prevents the appliance from working as intended. Why was the case dismissed? asks from Mount Laurel, NJ on February 23, 2015 9 answers. Apparently we are not the only ones. Decide which cookies you want to allow. I wrote a review and it was rejected because I spoke the truth. Machine purchased 2013. Please let me know if another suit is in process as I would love to be a part of it. Just stumbled upon this after searching about the rust. Never again. And when or if you do call customer service get the techs name that you spot with and her ID.NO. The rust is spreading to the inside of my washing machine. These washers should be built for everyday water and bleach use. I have had this exact same issue and like yourself the rush started appropriately 1 year after I purchased the washer. My husband took it apart and sanded down the rust then repainted it with appliance paint. This machine was super expensive and replacing it will cost even more. LG is taking advantage of US consumers and the government is allowing this garbage to come into our country. This is not a part that can be replaced, unless they replace the entire top part of the washer, if that is even possible. LG recalled 457,000 units in 2012, and Whirlpool recalled 170,000 units in 2020. Even if I buy replacement parts, the problem will happen again and again. Consumer Reports had this pair as their top pick for that year which is why we bought them. I believe another class action lawsuit should be presented.