Interestingly in the very same day somebody else left a negative feedback for the seller for a similar issue. Selling these low-priced items will help you gain the trust of Grailed users as you close more sales. This tends to happen with high-value purchases like jewelry or designer handbag. It says i have items with no tracking from over 3 years but those items have already been delivered and i have no way add tracking at this point since me and the customer agreed to shipping them with no tracking which i cant even show photos of because my account is frozen! Now all my payments, though they are through Paypal, but charged to my credit card. on Grailed This is because scammers can claim they received an item different from the one you posted. It was 6 speakers and came with the boxes wrapped in clear plastic on the pallet. Feb-09-2022 01:28 AM. Many scam texts pretend to be from familiar companies such as Amazon, UPS or a bank. After that, I have received abusive and threatening messages from the seller (fernmar7517). The item had been authenticated by Grailed and so my customer was given a full refund. Customer left a inaccurate bad review thats why i emailed grailed team to help me fix it and michael helped me fix the problem really fast, Information provided by various external sources. Unfortunately, the answer is yes. Buy products from more reliable retailers like Target, Amazon or Walmart. Received an empty box from Yoox that was supposed to have a $150 necklace in it. Someone wants your bank log in information. As a result, the scammer would have an additional order for free.. Otherwise, you are running the risk of the buyer complaining the color or other aspects of the item are not similar to how you displayed and described it. Its not perfect every time but Ive purchased and sold on every platform available and Grailed reigns supreme in most areas. (Listed as brand new FACTORY SEALED), Two.days later received 2nd order and it was a sealed envelope completely empty!!! The scammer, posing as Agent Johnson, then manipulated the victim by placing calls to her each day pretending to check up on her. Local law enforcement was made aware of the scam in December by an investigator in Indiana, who obtained the local victims name while working on another case. Mercari collects photos of the item for return from the buyers, too, so they will compare the pieces of evidence from both parties in investigating. Been waiting for months for their agents to help but they keep on ghosting. A buyer unfairly opened a claim and PayPal even ruled in his favor so i lost a lot of money. Yet the one seller who lives 30min away from me, sending me an incorrect item is the reason my account is banned. In January, he got a text claiming to be from the US Postal Service, which said there was an issue with a package due to be delivered to him. Graileds support team went above and beyond to help me and my customer. Everybody knows that. They are opening an investigation, but I have little hope! I understand that the package arrived but it was empty. Despite you not being a scammer in this case, its the kind of thing a scammer would do. Your message has not been sent. The branding, design elements, and/or construction of your listing seems to be inconsistent with authentic production. So no I would not buy any golden goose from Grailed since they are not able to make correct authentication. Another awful company on the web. Anyone can write a Trustpilot review. No violations from my side. People like knowing the overall condition of items they are about to order, no matter how minor the detail is. Absolutely horrible. Because the return shipping was more than the value of the item, I requested a partial refund ($30). pic.twitter.com/FRZTd2ZgmA. What do you do if the courier steals? Here are 8 tips for writing great reviews. You exchange information, and the next thing you know, your credit card company is calling you for unusual activity. Take additional steps for protection. First and foremost, poor grammar does not mean you are being scammed. Highly recommend sticking to reputable sellers or using a credit card that offers immediate chargebacks! You can also report the scam messages to the Federal Trade Commission (FTC) at reportfraud.ftc.gov. Since you didnt do that (even if unintentional), that kind of falls on you. Now I have deducted $120 from my PayPal credit and asked me to pay interest. One guy is able to disguise himself as your bank. Grant Parpan covers Suffolk County courts and federal courts for Newsday. I notified Grailed bc Id never had this happened before. I immediately requested a to return the item and get a refund for the two purses and the seller gave me a hard time. Hi there, reaching out to request more information so that I can further look into this for you! !Please re estate my account as again this is now the second time Grailed is messing with my main source of income. By clicking Sign up, you agree to our privacy policy. Getting positive feedback from them is crucial so you can build your reputation. Sometimes called smishing, short for SMS phishing, the scams trick mobile phone users out of their money using messages purporting to be from a familiar person or company that can be almost impossible to tell from the real thing. This is now the second time in the last 2 years that my account has been wrongfully frozen. The FBI also warned people about Ponzi-style schemes and pyramid scams that you might see in your email inbox or in your social media DMs. Anyone can easily create accounts and buy and sell on e-commerce sites.