Even Key cycling, connecting a charger etc My small OBD Diagnostic tool does work but not the AccessPort. If this works, attempt to update the firmware again. After this, I have to unplug it and plug it back in to get it to reconnect to the car. It also mentions that if you are using a Windows 10 machine, you may have to update the Accessport on an older machine as Cobb has decided to blame Windows instead of updating their product. Also, all of my maps are still v504 maps. In some cases where the current firmware is quite old, it may take a bit longer. It has reset my gauges, and constantly shuts off. You should see a section called Cobb Devices and if you click there you should see AccessPort. How To Fix:Connection Issues with Computer Applicable Vehicles : All Accessport Compatible Vehicles Diagnosis Flowchart: If you get to the end of a path and your problem still isn't solved please contact COBB support at Phone: 866.922.3059 support@cobbtuning.com Copyright 2023 COBB Tuning Products LLC. If you send us an email to [emailprotected] with more details (what firmware youre on) we can better help you troubleshoot. My AP wont connect I believe the dealer updated my car. If the dealer has updated your ECU to a non-supported ROM we may have to add support for it. I uninstalled from the 2016 to install it in the 2018 wrx but it said could not recognized that car. Thats a good idea and we have actually considered selling one on the website. Now connect the cable gum of your obd2 part with the other side of your Accessport. However, a P2009 is typically related to the valves within an intake runner (manifold). Before you even start troubleshooting, consider the points below. If you have an Ethernet port, you can plug it incheck for the Ethernet RJ45 port on the sides of your laptop to find out, or check the official specifications from the manufacturer. I was able to get to recovery mode and got the car back to normal. A crash was detected during performance results calculation thats was my ap shows when i tried to use 0-60 calculation tests. It looks like youve already reached out to our Customer Service Team and Jared has replied. That firmware version is older and may be from before we made USB protocol changes. I get an error unable to update OBD hardware (0) and I have a lot riding on this to make it work. Plug the AccessPORT in to a USB port on your computer. It was just a problem with my computer. Having the harness as stock as possible would be ideal. Epoxydude /Getty Images. Your email address will not be published. Im sorry to hear about your Accessport. EXPLORE TRAINING > JOIN MICROSOFT 365 INSIDERS > Any tips? Once done, its all plug and play from there! Step 4. Message showing is An error ocurred while updating the Accesport. I will give your email to one of our support team members and they can set up a ticket and reach out to help you ASAP. That is strange. 5. as access ports both switches still can talk to each other. For an ADM vehicle, youll need our AP3-AUD-SUB-004 part number. I can still import maps and export logs. If it has been a good long while, do this first. Connecting to Wi-Fi on Windows 10 1 Make sure your network is running. 707-332-3534 Even when Ethernet was much more common on laptops, many smaller designs still didn't come with an Ethernet port. Click the "Wi-Fi" icon on the right side of the taskbar. This information will make the troubleshooting process much easier. Any suggestions? Hi there! 2023 Cobb Tuning Products Llc. In this video I show you guys how to tuck wires, install an accessport into your car, and how to import maps (tunes) from your computer onto the accessport!Special thanks to TheAPGuys for helping make this video possible.They did not sponsor the video but I appreciate their services enough to make a video out of this installation. This port provides the virtual machine with connectivity through a switch that is VLAN aware without requiring it to support VLAN tagging. Just wont update. Hi there! Install the Accessport on to your Car. He studied graphic design at Pikes Peak Community College. Then reconnected, cleared any error codes from the car, and tried again. Your network's name will most likely have your router/modem name, model number, and/or manufacturer name in its title if the network hasn't been set up before. Not sure how to check Rom version but the car is a 2015 Volkswagen GTI. Maybe better yet start offering them for sale as part of an Accessport packagecould make a few bucks and clear up so much of the message board chatter. Quick Fix: Computer Connection Issues - Customer Support Center Other side has no portfast and it is STP type P2P only and it is receiving the BPDUs. If your computer does not have USB 2.0 ports, a USB 2.0 hub to connect the Accessport to the computer will work. Its tough to say. Using a multimeter to test voltage directly from the OBDII pins is highly recommended. For a more comprehensive array of port options, you can use multi-port adapters that come with an Ethernet connection -- make sure that the one you buy has the port you want. First time im trying to use it. Most of them will be simple plug-and-play affairs, with no need to install any extra drivers that Windows or macOS can't find themselves, but double-check compatibility with your laptop and operating system before buying. is there anyway to save the soft cut for launch control? or does it automatically reset to 4k? Why? It's also possible your network name may be hidden and require you to enter it manually. Select the network you want to use. So one side had port fast configured it STP shows as edge port type and it is sending BPDUs. The level of need can vary quite wildly from car to car and from one situation.to the next. Help! Access port not connecting to the computer. : r/FocusST - Reddit JavaScript is disabled. Depending on the update, you may need to reflash your vehicle with a new map file once the updates have been applied to the Accessport. Under the driver's side, in front of your left knee, there is a place where you can connect them. If it doesn't show up, the AP drivers may not be installed correctly. Could you guys post a list of links to recommended battery chargers to use during a flash. Hey Steven, what is the Accessport part number and firmware version? I have the exact same issue as Giancarlo. In no event shall Author be liable for any damages whatsoever (including, without limitation, damages for loss of use, data or profit) arising out of the use or inability to use the posting's information even if Author has been advised of the possibility of such damage. If they do, you will need a USB hub like Tonytouch mentioned. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. 17 fiesta st. Im sorry for the issues. If your Accessport is having trouble communicating with your car and you patiently go through each of the recommended steps you will almost always figure out the problem. Jonathan Fisher is a CompTIA certified technologist with more than 6 years' experience writing for publications like TechNorms and Help Desk Geek. Get the Latest Tech News Delivered Every Day. Hey there! Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. How to Unmarry Cobb Accessport | Tip Or Tech If you give us a call at 866-922-3059 or email [emailprotected], we can help you troubleshoot. If the network doesn't have a password, clicking. Usage of this posting's information is solely at reader's own risk. The command "spanning-tree portfast" is only recommended if you connect an end device on the port, like a PC or IP Phone. By signing up you are agreeing to receive emails according to our privacy policy. then said ''failed to connect'' and it does not see the accesport. Understanding Access Port. If you're connecting your computer directly to the modem on a network that uses a separate router, unplug the router from the modem's Ethernet port before proceeding. This is only 3 months old and I bought it new. Ive tried every port on my laptop and im using the ap cord but have also tried another cable. If your network hardware (e.g., your router, modem, and/or cable) isn't working correctly, you may not be able to connect to your selected network. Im sorry to hear about the issues. If you have an Ethernet port on your laptop, all you need to do is plug an Ethernet cable into that port and connect it to your router on the other end. 2018 Audi A3 (8V) FWD S Tronic USDM Some cars absolutely need them, others can often get by in the right circumstance, but our general rule of thumb is that its always better safe than sorry. Designated root has priority 32778, address 0019.e849.d380 Designated bridge has priority 32778, address 0019.e849.d380 Designated port id is 128.17, designated path cost 0 Timers: message age 1, forward delay 0, hold 0 Number of transitions to forwarding state: 1 Link type is point-to-point by default BPDU: sent 2, received 3800. The Author of this posting offers the information contained within this posting without consideration and with the reader's understanding that there's no implied or expressed suitability or fitness for any purpose.