Which languages are spoken by the staff at Hilton Palacio del Rio? Interesting choices. The staff in the River's Edge Cafe & Patio Bar was outstanding. of the Americas and the rest of downtown San Antonio. Sign in to get trip updates and message other travelers. We will definitely share your comments with the entire team.Also, congratulations to the Marshall Thundering Herd for their current undefeated season at 8-0 and AP 23rd ranking! . Air conditioning This is an older historic hotel, but not in the typical sense. The exceptional service and the attention to detail were stand outs! Hilton Palacio del Rio - Wikipedia 2 Dbl City Vw Mobility Accessible W/ Bathtub includes 2 double beds 131-150 width. The mac & cheese is superb, we definitely recommend it! Very impressive for such an old hotel! In walking distance from restaurants, bars and shops, we're across the street from the Henry B . They very well know about the problem, but the night manager told me "it is out of our control". The structure is notable for being a milestone in the use of Modular building . Approximate prices in USD for a 1-night stay. I have shared your comments with Housekeeping to check your particular room's bed. Stunningly beautiful and exceptionally clean hotel, exceptional location on the Riverwalk. Would definitely return. All was great! Lovely Hotel with fabulous views and balcony on the San Antonio River. Do not be fooled. Tracie, Excellent Customer Service, Awesome Brrakfast. Guests are required to show a photo ID and credit card upon check-in. 200 South Alamo Street, San Antonio, TX 78205, Estados Unidos - Excelente ubicacin - Ver en el mapa. Beds feature premium bedding. Refrigerator I'm sorry that wasn't communicated to you, and we'll do better upon additional training of our Front Drive team. We hope to have the pleasure of welcoming you back soon. Tracie, We are Hilton Honors members, I'm putting that upfront. Staff and food were in general very good. Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. Dear Herdfan1 - Thank you for visiting Tex's Riverwalk Sports Bar and taking the time to recognize Sheila for outstanding service! Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. Hotel was very nice but band outside was so loud we could hear every word that was sang They did not stop playing till after 1:00 am. Review tags are currently only available for English language reviews. Great locations and deals for every budget. The weather was pleasant, had good stay. In walking distance from restaurants, bars and shops, we're across the street from the Henry B. Gonzalez Convention Center and boast 25 meeting rooms for events. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Tracie, Okay, here is a frequent travelers opinion of the Hotel Palacio in San Antonio. Guests can also enjoy bay views. REEA Conference brought me to a Hilton in San Antonio! We will work to make this more apparent for guests.Again, we thank you for your past loyalty and hope you will consider our hotel for future stays as this feedback will surely be put into practice. For fun, families can walk two blocks to the Alamo, see whats happening at the convention center or visit HemisFair Park. Suites offer more space, sitting areas with sleeper sofas and granite wet bars. If you can't find what you're looking for, you can also send your own questions to the property. Cleanliness 4.6. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. The Hilton Palacio del Rio features an ideal location directly across from the Henry B. Gonzalez Convention Center. Specialties: Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. Private Bathroom Balcony Should have explored a little more the hotel! It is our goal to ensure each guest feels cared for and it is apparent that we succeeded at this during your stay. Your time with us is most appreciated, and we hope to see you again real soon. The restaurant staff were great and attentive. In regards to management Nikka is a phenomenal manager and was able to ensure that visitors and HHonors members have everything they need to have a, Dear Melody X, Thank you for your recent stay and sharing your 5-star review! You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. The first problem witnessed was the valet parking. We enjoyed the stay, The staff is so wonderful and very welcoming. We will be back! San Antonio ; Pool was heated and beds were comfy. However, our bedding is custom designed by Hilton-to-Home for our hotel guests, offering extra coil support and patented quit-top mattress. Thanks Sheila for making our time there special. Your compliments are appreciated and will be shared with our team members. Definitely was not worth the price. Tall Story - Hilton Palacio del Rio: H.B. Hilton Palacio del Rio dining options River Walk including The River' Edge Caf Patio, Tex' Riverwalk Sports Bar Durty Nelly' Irish Pub.. Hilton Palacio del Rio San Antonio, TX perfectly located San Antonio River Walk. Tripadvisor performs checks on reviews. Balcony overlooking the river was great. (Mr. Pat Sanchez). After you book, we'll provide details so you can contact the property directly. We enjoyed our stay so much! 200 South Alamo Street, San Antonio , TX, 78205, US, JW Marriott San Antonio Hill Country Resort & Spa, We are an independent travel network Stay at this 4-star business-friendly aparthotel in San Antonio. In a nationally televised event, H.B. Zachry Company Video, Coordinates: .mw-parser-output .geo-default,.mw-parser-output .geo-dms,.mw-parser-output .geo-dec{display:inline}.mw-parser-output .geo-nondefault,.mw-parser-output .geo-multi-punct{display:none}.mw-parser-output .longitude,.mw-parser-output .latitude{white-space:nowrap}292521N 982916W / 29.4224N 98.4878W / 29.4224; -98.4878. Well done to all! Hilton Palacio del Rio - San Antonio, TX - Northstar Meetings Group No big deal, but for $42 per day for parking, it is WAY to inefficient. Many restaurants and bars were within walking distance. Please see our partners for more details. Fig Tree Restaurant was 10 mins walk away. Definitely was not worth the price.More. Price not available for the given date range. This was my third stay at this hotel in for the last two uears and the last one. I felt back then that it was getting old and not as pretty a property as some of the other river walk hotels. Hilton Palacio del Rio - UPDATED 2023 Prices, Reviews - Tripadvisor Until then, we wish you safe travels. Pilar, our server, was wonderful. Join our community to receive the latest deals, exclusive discounts & travel inspiration! Try again. Room Service - Review of Hilton Palacio del Rio, San Antonio, TX Get expert advice, handpicked recommendations, and tips for your family all year round! The Hilton Palacio del Rio boasts an ideal location directly across from the Henry B. Gonzalez Convention Center. However, upon check-in, we found out that there was no self parking anymore. Juan from Hilton Vacations was especially helpful and knowledgeable. Juan from Hilton Vacations was especially helpful and knowledgeable. Are any cleaning services offered at Hilton Palacio del Rio? Is Hilton Palacio del Rio located near the city centre? All in all it's clean place, they have big beds. There was a perfect restaurant with delicious meals. Hilton Palacio del Rio, San Antonio: Veja 3.888 avaliaes, 1.202 fotos e timas promoes para Hilton Palacio del Rio, classificado como n 49 de 398 hotis em San Antonio e com pontuao 4,5 de 5 no Tripadvisor. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Our team is dedicated to ensuring that the historic hotel remains a shining beacon for true Texan hospitality for years to come.We so appreciate your kind words regarding out dedication to cleanliness, refined guestrooms and the history which we were built upon. The staff was unfriendly and cold I was not even offered dri.king water at the registration. Interesting hotel, ideal location, beautiful bathrooms. Now 208 on Tripadvisor: Hilton Palacio del Rio, San Antonio. If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. Specialties: Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. The bed was old and uncomfortable. Unique fairly clean hotel with polite staff who made the stay a very nice experience. You must show a valid photo ID and credit card upon check-in. Find out what food and drink options you could be enjoying at this property. At Hilton Palacio Del Rio Hotel San Antonio you can pay with Visa, American Express and Mastercard as well as other payment methods. See 3,880 traveler reviews, 1,201 candid photos, and great deals for Hilton Palacio del Rio, ranked #47 of 398 hotels in San Antonio and rated 4.5 of 5 at Tripadvisor. I reserved my room for 3 nights at $369 per night because a conference took most of the rooms that first night. It had, Dear bonnie c, Thank you for choosing to stay with us and share your 5-star review! The in room safety box was not working but the staff responded very quickly and fixed it. Now $280 (Was $397) on Tripadvisor: Hilton Palacio del Rio, San Antonio. Tripadvisor performs checks on reviews. "We are Marshall!"Cheers! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Big building, good sized bedroom. They're also applicable regardless of the comment's tone. Loved getting to come here and I would come back! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Very impressive for such an old hotel! Check out River's Edge Cafe + Patio Bar, Tex's Sports Bar (the only sports bar on the River Walk) and the famous Durty Nelly's Irish Pub. If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. I can't wait to go back! Awesome! more. Your compliments are appreciated and will be shared with our team members. It is in exceptional location to king william historic district, set really close to the hotel. Hi Luis T., Thank you for choosing to stay with us and for taking the time to review the experience. You can return to this list any time via the navigation menus at the top of the page. Contributions should be appropriate for a global audience. We just celebrated our 50th birthday April 6, and because of your interest in our history, you might be enjoy watching "A Tall Story" on YouTube. Forgot . Please wait, we're checking available rooms for you. Discover, Yes, it is 0.6 km away from the centre of San Antonio. avoid unless you are a night owl, or better yet, enjoy mediocre music pumped into the room from the riverwalk. The staff speaks multiple languages, including English and Spanish. Service was great. Booking.com does not accept responsibility or liability for any reviews or responses. We are happy to hear that you found our service to be wam and friendly. Safe travels. Comfortable decor of the room. Iron, 380 feet Free breakfast with lots of options, iconic and fairly clean place. Flat-screen TV See more of Hilton Palacio del Rio on Facebook. This ABSOLUTELY CHARMING hotel was run by the best staff. Private Bathroom The Hilton made it happen. we can get you the same deals you expect with a bigger travel agency or direct from the hotel. The view of the Riverwalk and the city of San Antonio was wonderful. Pretty hotel. This is the version of our website addressed to speakers of English in the United States. Rooms could use a little refurbish. Your time with us is most appreciated, and we hope to see you again real soon. But we chose this hotel because 1) it was on the riverwalk and 2) it was close to the convention center where I attended a conference for half our stay. Please accept our apologies and we will certainly continue to improve. Previous Carousel, 2 of 2. Fee. The lobby is beautiful and the upstairs bar was very nice. Courtyard by Marriott San Antonio Riverwalk, Copyright 2023 Family Vacation Critic All Rights Reserved. Tripadvisor performs checks on reviews. Yelp users havent asked any questions yet about. Until then, we wish you happy travels! Thank you again for choosing Hilton Palacio del Rio. HILTON PALACIO DEL RIO - 526 Photos & 292 Reviews - Yelp They had an easy check-in. It is disappointing to hear that you felt our team was not welcoming and did not make you feel at home. Perfect location. American Express. The Arneson River Theatre is also situated adjacent to the hotel. but if you want to stay on the Riverwalk beds, wonderful view from our riverside balcony, and we didn't hear any other guests through the walls once. The staff is very wonderful and treat you like this is your home away from home. If you continue to use this site, we will assume that you are happy with it. Menu: Buffet, A-la-carte . Thank you again and we look forward to hosting you soon! We sincerely appreciate your kind words and look forward to hosting you again in the future.