The internet gives travellers a wide exposure to other people's experiences and opinions, and we would never travel with a company that has has much negative press as this one. Who Exactly Is Protected by 'Travel Protection'? - New York Times With all the tours that GCT runs I would expect some people not to be happy. I have been waiting since last year for refunds totaling $37,416 for two trips I cancelled. It was founded in 1983. Its with a heavy heart that weve made the difficult decision to extend the postponement of all journeys through December 31, 2020. Founder & Chairman Henry R. Lewis Morgan Stanley, Head of Talent Acquisition North America at The Focus The first was cancelled within their required time for full refund. Joseph Matzkin, the attorney for Henry Lewis, said the parties agreed to a settlement yesterday for the full amount plus interest and attorney fees. I apologize for the inconvenience. All Rights Reserved. Subsequent emails have gone unanswered. Ranked #184 out of 3,673 for To ensure that you have a smooth travel experience, you will need to know the requirements for both your specific airline carrier and the country youll arrive in prior to your departure. Boston, MA, US. But that takes time. Classic landmarks include the ancient Notre Dame cathedral, Arc de Triomphe,the Eiffel Tower, and contemporary architectural achievements such as the La Dfensedistrict. our ContactOut Chrome extension. On hold for two hours. #ada-button-frame { And when that time comes, well board airplanes and vessels and head to places near and far to fulfill our passion for discovering new destinations and immersing ourselves in the rich, diverse cultures of our world. Inclusive in the fare are beer and wine with dinner, unlimited Wi-Fi access and a five- or 17-person expedition team (on certain routes). The number of complaints filed against the company from Massachusetts residents? Find contact details for 700 million professionals. Currently working as Founder at Vantage Deluxe World Travel in Massachusetts, United States. But its complicated. We paid Vantage over $28,000 in full, over a year ago, for the trip . Vantage Travel launched in 1983, starting with tours to Australia and New Zealand, according to an. Answers about refunds, meanwhile, are in short supply. The clients and passengers who go, and I don't think publishing and mailing all the stuff is cheap. On April 20, 2020 after seeing on-line that the Hurtigruten cruise/dates we were booked on had been cancelled, I called Vantage and spoke to "Tom" who said that he would start the refund process on our behalf, which should take approximately 30 days to process. Cancelled within the 90days and was only supposed to pay $500 pp penalty out of $20,000. Seeking travel companion for Romanian trip. In true French style, Paris combines the classic and the modern. 5.0 . Henry Lewis email address & phone number | Vantage Deluxe World Travel The business asks that you email them at vantagetravel.customercare@gmail.com. I requested an email documenting todays conversation. Would you please tell your enemies to buy and pay for their future trips with Vantage, so that Vantage will get enough money to refund us for ours. My Whirlpool stove is defective again. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Todays Vantage song and dance. Vantage Travel launched in 1983, starting with tours to Australia and New Zealand, according to an archived version of the companys website. at Boston-based luxury cruise company Vantage Travel made headlines this week for a spate of last-minute trip cancellations, spoiling travel plans for customers who were given a wide range of explanations for the disruptions. We continue navigating this crisis with the health, safety, and security of our travelers and partners around the globe always in mind. Universidad Internacional SEK - Company, Member National Executive Committee at FICCI, Founder & President of Leaders Excellence at Harvard Square Sorry, I didn't mean to start all that up again. When it comes to observing people, places, and adventures, she has a one-of-a-kind vantage point. The company advertises an all-inclusive experience, pledging on its website to handle everything from airline tickets to hotel reservations, transfers and baggage handling, with some bookings costing tens of thousands of dollars. Yes, they are relatedOAT and gCT are the same company, and Vantage is owned by a brother to GCT owner, I believe. Do you have any sense of self worth? If yes, do not work at Vantage, wrote another in 2019. proven methods for fixing any consumer problem. Henry Lewis said his attorney tried to resolve the matter before filing suit, but that this brother ignored repeated attempts to settle the dispute. What should I do? According to Vantage Deluxe World Travel's Facebook page the business is currently experiencing a network distruption that has limited its abilities to access its network and impact their ability to perform certain operational tasks. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Solo Travel, Family Multigenerational Travel, River Cruises, Small Ship Cruises, Land Adventures, Safaris, Culinary Journeys, We booked a trip with Vantage Travel to ***** and ***** - Air fare and ship. A number of people who said they used to work there described a toxic work environment. Technicolor, conseillre en recrutement et en Dveloppement de carrire En recherche d'emploi ParrottMom says no. We sent an email and a certified letter to Henry Lewis (Owner/CEO of Vantage Travel) on June 12. If your departure is outside of the next 60 days, we ask that you email customercare@vantagetravel.com or, when available, contact us via the chat function on our homepage. I can unsubscribe any time using the unsubscribe link at the end of all emails. I want emails from Fodor's Travel with travel information and promotions. Overview Company Overview Top Contacts Henry Lewis overview Vantage owns a 5-star river cruise ship fleet, representing approximately 5% of the European river cruise market. Plus, it's the end of the semester and we're throwing a party! We go where other ships simply can't go and bring you to the back door of some of the world's most desired destinations, including cities, natural parks, glaciers, jungles . Samting: Of the 36 Complaints in the last 12 months the BBB says 6 were resolved. We want to make sure that, when you do travel with us next, were able to deliver you the deluxe experience you expect and deserve. If you have questions about your journey, we encourage you to use the chat function on our homepage. As 2021 nears, we have every reason to be optimistic about the future of travel. How do I get it fixed? She comes back and changes her story. Thank you for your interest in Vantage Deluxe World Travel. The Vantage agent encouraged them to buy the company's "Passenger Protection Plan," suggesting that if they bought the insurance and had to cancel their trip, they would receive a refund. Henry II (French: Henri II; 31 March 1519 - 10 July 1559) was a monarch of the House of Valois who ruled as King of France from 31 March 1547 until his death in 1559. What does that entail? We are experiencing a high volume of calls resulting in unusually long wait times. Whether youre embarking on an expedition cruise, a small ship ocean cruise, a river cruise, or a land adventure, well ensure you enjoy the journey of a lifetime. Rounding out staff and amenities are a medical doctor, a gift shop, a library, a dedicated dining space for groups or special events and entertainment programming with 100 film titles. addresses are !--all 150 pages of it. We sent an email and a certified letter to Henry Lewis (Owner/CEO of Vantage Travel) on June 12. We understand this decision impacts not only our guests and employees, but also the thousands of hardworking, dedicated people around the world who make our journeys possible. Get Contact Info for All Departments Vantage Deluxe World Travel Org Chart Henry Lewis Founder 5 6 (16) (15) (4) (1) Keith Nashawaty General Counsel 6 6 Show More (+4) Vantage Deluxe World Travel Team Growth Michael: They why are you? Even so, 2021 has thrown some curveballs our way and we recognize the need to again postpone our journeys through August 25th. Weve listed some considerations below to help you plan. In our 36 years as a deluxe travel company, weve planned every journey around memorable destinations and experiences with your health, safety, and security as a priority. All travelers really know at this point is that Vantages website and call center are down, and many of them are, for the moment, out thousands of dollars. Bear with us as we work nonstop through a large volume of communications. Vantage is a Deluxe expedition cruise, small ship ocean cruise, river cruise, and land adventure travel company serving travelers and travel agents since its founding by Henry R. Lewis in. More information, including Brands Sold, Products Sold, Month in Operation, Provides Delivery, Pet Friendly and more. In 2007, the brothers donated some of their shares of the Paul Gauguin, a cruise liner, to the Boston Foundation, a local philanthropy. Edward Lewis (left), who took part in the D-Day landings. Now their website is inaccessible. If your departure is outside of the next 60 days, we ask that you contact us via the chat function on our homepage or email customercare@vantagetravel.com. Henry Lewis is also the co-founder of Gemini Research, a venture capital firm focused on life sciences and technology. Henry Lewis, founder of the Lewis Foundation, started his nonprofit 10 years ago in order to benefit The West End House Boys and Girls Club in Brighton, Massachusetts. Click the link above to find out more. Chief Transformation Office Silver linings are more important than ever right now, and here are a few: I apologize for the inconvenience this mightve caused. Postal Inspection Service, announced Tuesday that the United States has filed suit against. Suggestions for finding a *safe* Travel Buddy. Thank you for entrusting Vantage with your travel dreams. All their brochures have the same style & format. As you know, the global COVID-19 pandemic has made travel very tricky.