ComplaintsBoard.com is a leading complaint resolution website on the Internet. vidavacations.com, vidanta.com, grupovidanta.com, and vidapayments.com Please forward any information that you receive from suspected scammers to customerservice@vidavacations.com or call us at Your satisfaction is our priority, and we want nothing to come between you and your next great vacation. This Reservation was given on Grand Luxxe letter headed paper. They are masters of deception and we need someone who has more knowledge of the situation. Reply A couple of posts ago you said what I was saying was illegitimate, is training your sales reps to pitch me something Vida can't and won't support legitimate? I would like to add our experience to the reviews we read about on this site. Make no mistake that is the developers deednot yours! I asked for my credit card and ID back Took over an hour to get my ID and credit card Kept sending us to different floors, buildings finally I said if I do not get my credit card back Now I am calling the police. Vida Vacations is a members-only bespoke destination club offering a dedicated approach to high-end travel. I completely agree with what you say, it happened the same to us. I now see that papers have information that goes against the contract and the truth of how the program really works. Things at one pointed nonetheless sounded good; and I actually initially put a deposit down on one deal. Saturdays: I was given a certificate # and now that the time is drawing soon, I made many telephone calls and sent several emails with absolutelty no response. They were relentless, kept going on and on about a guaranteed rental program. The price was still expensive and we said no thanks. Ms. Gines, Being born in Mexico, I still have family and whenever we make a trade to mexico, we always make time to see them or they come and stay with us. The only contract that is registered is the 10 year contract. We bring you unrivaled experiences in luxury vacationing, groundbreaking entertainment, and bespoke relaxation, all designed to meet Vidanta - Vidanta If its in your contract that you shouldn't purchase for rental income then why is it trained to your sales teams to sell it that way? Sincerely, Here is another issue I have and that's the Ambassador Program. ConsumerAffairs is not a government agency. Trying to make the best of it we remembered the Vida sales rep making a big deal on how easy it is to rent out the weeks through brokers that their members use. In the paperwork, there is no directions on how to donate these certificates to Make a Wish Foundation in order for us to get our certificate credits. Thank you, you have successfully subscribed to our newsletter! We went back to our resort and searched the reviews, and as we thought, this is not a reputable company. JW. Mine as well have put in down the garbage disposal. Clause 1 of recitals explains this clearly. It was too much information and we were already tired of being there. She is the author of, Surviving A Timeshare PresentationConfessions From The Sales Table and Timeshare Vacations For Dummies. In addition to her blog, The Timeshare Crusader she is also the lead timeshare advocate at Elliott.org. We don't dispute that your contract covers what you state. On Wednesday, the city voted . Although the information is clear in the signed documents, we continue to work towards an even clearer communication. We understand that if we take it upon ourselves and seek out rental brokers and get no results that's our fault. We received a notification about your comment. Unbelievable! Our contract is in English. Read full review of Vida Vacations and 1 comment, Read full review of Vida Vacations and 3 comments, 100 yr contract does not have Profeco registration #, Read full review of Vida Vacations and 5 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. After hours and hours, again, to get out of there, we signed (stupid I know!). That being said and as stated in your contract, remember the company makes no representations regarding the market for vacation ownership rentals or resale, nor recommends buying this product for rentals, resale or investment. Surely this post will be followed by a standard copy/paste comment from Alin Gines stating how they what to work with us so we can enjoy the benefits of our agreement, not the benefits vida presented to me the day I bought. Welcome to the world of Vidanta, a collection of lavish resorts and various curated vacation experiences located throughout Mexico's most beautiful landscapes. But if something happens with you on this vacation, this company doesnt take responsibility. Thanks for your response. He started a sales presentation, in which we were adamant we were not interested. I sent a letter within the 5 days cancelling the new contract, but instead of cancelling the whole thing, Vida wants to put us back into the old contract. The bottom-line here is we kept saying no. We ate some of the best meals we have had anywhere. But this my friends this is a flat-out scam. Vida Vacations is hiring Full-Time Sales Professionals to work in Los Cabos, Puerto Peasco, Mazatln, Nuevo Vallarta, Puerto Vallarta, Acapulco and Cancn . this has become a nightmare and what worse timing than it being Christmas, New years holiday. A material misrepresentation is an important untruth. for us for 19, 200 dollars. That is not how it works. The value-added packs included a 750ml bottle of Del Maguey Vida de Muertos mezcal and four copitas. What we are disputing is how the contract was achieved, something that we've stated in each of our posting but something you refuse or can't address without admitting culpability. Vida Vacations, Vidanta Resorts, Review - Ripoff Report [Resolved] Vida Vacations Review: timeshare scam - Complaints Board The sales representatives said we would get the money every year, no problem! On this particular trip, we all decided to meet up in Puerto and Nuevo Vallarta. 800-366-6600 (From Mexico) Mine have not been. We were glad to get back to our cruise ship and sail away, way away. The Fund promised a high rate of return, but the complaint alleges that it was hiding "serious weaknesses in the Funds's internal processes and procedures" http://www.timesharescam.com/blog/51-mayan-palace-timeshare-scam/ The Mayan enabled their sales teams to pitch us rental income all the while knowing it would never work. We have tried to settle this offline but the Mayan refuses because we have decided to use a third party. Back in 2008 after completing radical stemcell surgery I went to a timeshare presentation at the Mayan in Nuevo Vallarta, I wanted the freedom of a place to relax but knew that there was a chance I would need the money more after all of my medical bills. My experience with Vidanta Nuevo Vallarta is pretty much the same as the others. Pretty much to a person, the employees were wonderful and attentive to our every need. they recomended we call Global golf conections, in which I made two calls during the holidays. Our goal is to make sure you get the most out of your membership. Then he went on to assure us that they would have absolutely no trouble selling our Palladium program. The concierge does not book all your travel, you have to call the exchange companies directly just like we do with club Intrawest, so there is no difference. In fact, i have just seen the youtube video the philanthropist and his mayan empire, which is an indicment of the entire fraudulent mayan sales process. Hiding negative complaints is only a Band-Aid. I initially agreed to remove the negative reviews, but only if my entire contract (new and old) is cancelled. PLEASE REFUND OR NEED THE BOOKINGS FOR O7/03/22 THRU 07/10/22. I have an approved offer. Stamped and signed. Vida Vacations is a members-only bespoke destination club offering a dedicated approach to high-end travel. Is this your company? Deb & Sara, Here's an update with the Mayan Empire: They are now telling us with whom we may associate with. It is still right to use, you "own nothing", it's still a lease agreement. We have no further complaints whatsoever. 7 weeks- 2 red, 2 holiday 4 international weeks When I questioned this I was told I was wrong by Another person, manager. Vida Vacations Accounting is standing by to help you with all billing inquiries. I was told that they would cancel the new contract "only if I removed any and all negative reviews of the resort" but that I had to honor the old contract. BBB is here to help. We remain at your service. So if you vacation to Vidanta, enjoy the experiencebut refuse ANY and all attempts to hook you. "The cup is made of red clay, with applied enamel on the surface that holds liquid inside. With that package we are supposed to get 2 weeks per year at a maximum of $499 per week. Alin Gines Alex Offered exact same deal as sales force. My mother is retired and is living out of his pension, part of her money went there. The sales people at Vidanta sold each of the three couples a Limitless Vacations package for $4,500. In fact the manager said that he recently stayed at the W Hotel for 299 dollars for the week. Several sale representatives came to the table offering deals starting at $40K and went as low as $7000. To be clear Cirque has nothing to do whatsoever with the sales practices the Mayan usesnot at all. Guests Again, needless to say we continue to be ignored. As incredible as it sounds it's true. i do have proof of my wiring to the Vida Bank Account and funds were confirmed received. Being born in Mexico, I still have family and whenever we make a trade to Mexico, we always make time to see them or they come and stay with us. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. That club freedom is useless unless you are a millionaire. She has the email of the Representative. Welcome to personalized travel perfected. Yes too bad I trusted them. The gifts they promised are absolutely worthless. Wired $7,750 us$ cash for booking of 5 luxury units and supervisor not returning calls and many emails. Can someone help or advise Ms. Rose, Allentown reduces parking authority hours. Plans to amend parking laws Its just a joke. Due to the facts weve presented this is the only conclusion one can draw. Ask for a standard contract to review while they are doodling. The free stays theyll pressure you to upgrade and spend an arm and a leg to do it. Unsubscribe easily. I was under the impression that contract # ******* had been reinstated, per your 8/25/2020 response here via the BBB communication exchange. I know they have many happy owners who bought for the right reasons. They said they would do an equity research of our t.s. The sellers even showed us a booklet called small luxury hotels and said that we could exchange for that too. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. We feel they held a spanish language contract away from us so that my husband couldnt read it and they knowing that I was busy! Get buying tips about Timeshares delivered to your inbox. The manager then said that he would not bring me anything that was not real or true, that Grand Mayan Nuevo Vallarta is a reputable company that would be held responsible! presentation. 182 likes. I was skeptical and asked how we could be sure that these figures were correct and not just typed up and printed out. They said that their concierge would handle everything, all reservations, with the exchange companies. Jeff Nicholson, PhD, PA-C jeff.g.[protected]@gmail.com. What they explain is that you can upgrade to their PRC program, which has a deedperpetuity, whatever they may say. We had to go thru 4 layers of snakes, sales people, to make it out of Jurassic Park. Be careful! Vida Vacations is the exclusive selling agent of private club memberships that allow access to a collection of the finest resorts, spas, and golf courses in the world, including the exclusive Vidanta destination resorts: Grand Luxxe, The Grand Bliss, The Grand Mayan, The Bliss,. If you bought and none of what I mention were factors you have a great product. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Vida Longevity Investors Represented by Goldman Scarlato & Penny Lisa Ann Schreier has been involved in the timeshare community since 1998. All Rights Reserved. In Sept, 2013 my wife and I were lied into paying $7210 deposit purchasing a 3-weeks package. We wasted our hard earned money on this crap. We told the seller that we are not beach people and that our visits to Mexico was mainly to see family. We truly appreciate your preference and welcome you to our family! Vida Vacations is the exclusive selling agent of private club memberships that allow access to a collection of the finest resorts, spas, and golf courses in the world, including the exclusive Vidanta destination resorts: Grand Luxxe, The Grand Bliss, The Grand Mayan, The Bliss, and Mayan Palace.