2023 Trustpilot, Inc. All rights reserved. You should immediately update your account information on the Website, Mobile App or call the SunPass Customer Service Center at 1-888-TOLL FLA (1-888-865-5352). Reach out directly to SunPass via Justuseapp. For urgent COVID info, see r/floridacoronavirus. How do I cancel the unknown account so I can register one in my name? The car was later totaled and junked. (**Crowdsourced from SunPass and Justuseapp users) Go with E-Pass. For more information, please see our The new owner to which you are selling the vehicle wont be affected. What is my next step to receive my registration? Their billing procedures are disconcerting; your bills (for the same day) are received out of order so you risk being late, It is impossible to reach anyone, and there is nothing you can do about it. Sunpass claims I already have an email associated with my license plate. Open your GooglePlay app and goto the menu. and our Horrible. The web site is terrible. What is the Toll Relief Program? Every state has its own rules on that, in some they transfer over and in others it doesnt. Drivers and pedestrians may take note of a vehicle's license plate number, so they can easily report it to the authorities . A: When you updated your account online and added your friends license plate, you apparently mistyped the license number by one digit. Florida needs to use a different company. I tried to activate my sunpass and it says my tag is associated with another account. Consider becoming a Supporting Member of Tesla Motors Club. Call Us . Toll-by-Plate 1-888-824-8655 Website: www.tollbyplate.com Collections 1-877-258-5205 Website www.thea-tolls.com If you have toll questions or concerns, you can contact THEA using the Contact Us page of our website or by e-mailing us at info@tampa-xway.com. Initially, saving PNC3s had been the practice adopted by many collectors and dealers alike and, therefore, not many early issues were saved in the longer format. Florida to resume paying company that botched toll system Thibault told the Times/Herald that he was unaware of some of the problems until seeing the story, including a detail about how the Orlando. Maybe not for you. Hello Julie. Sounds like an easy problem to solve. Just use toll by plate. For even more flexibility, we recommend the North Carolina Quick Pass E-ZPass. Hello Danail. Can I renew online now? Terrible customer service, they clearly hate their jobs, maybe their own life. If you purchase another vehicle and obtain a new plate for that vehicle, it is unlikely this transaction would be impacted. Today, 1/14/23 approx a year later, out of the blue I got an Invoice for tolls covered by my SunPass. You buy another vehicle and want to get a new plate and not transfer the old plate onto the new vehicle. You go through the told without paying, they take a pic and they send you the bill to your house each month. Mind you I was on hold for 45 minutes. Chequear el balance de la cuenta. The Turnpike's TOLL-BY-PLATE (TBP) program is an option ONLY on the southern 47 miles of the Turnpike, where there are no tollbooths. I dont but cant get the issue rectified as they keep sending automated responses that dont address the issue. Toll-by-Plate Frequently Asked Questions - Tampa Hillsborough Tampa, Florida 33631-3241. How do I transfer my sunpass to another vehicles - Fixya will i be able to go back in and try paying for registration online now that im all paid up? Check the SunPass portal and look at your account information. Will this affect me from registering a new car and getting a new tag for said car? There is no getting through to a supervisor. Let me summarize..SOMEONE WITH THE SAME CAR HAS MY SAME EXACT LICENSE PLATE. Clearly it is the phantom car of Georg Ohm himself (b 1789) who has reinCARnated so as to enjoy the MS, the ultimate horseless carriage he has heard so much about. A: Plans to widen Atlantic to four lanes between Starkey Road, which is just west of the turnpike, and Lyons Road were put on hold about a year ago as state transportation money was diverted to cover state budget shortfalls. Find out here. of Transportation/SunPass. Hello, Hello, Depending on the states progress in acquiring all the land, construction may start this year or next year. This is the user agreement. Complete incompetency going on at Florida Dept. After 20 minutes and three call backs to learn the scam and press buttons that might eventually lead to a person, they let me into the waiting line which is 22 MINUTES LONG. SunPass charged me $25 fee for their computer glitch!!! To remove a registration hold, customers should call the number on their collections invoice. If youre referring to the etags website, we wont recognize the out of state plates for registration. Cookie Notice Thanks for your help in this matter. A few things to note and do before cancelling: It is Very Easy to Cancel a SunPass subscription. Required fields are marked *. If payment is not received in that time frame, a second collection notice goes out, with the charges from your first collection notice PLUS any individual tolls that are now 60 days old. Have the feeling I will wait several weeks for this callback. Anyone can write a Trustpilot review. But, it wasnt. Bitter, rude people. Another option is to text your license plate number to 1-800-252-2256 and choose the "Remove" option when prompted. In Florida, eTags only charges your credit card IF your order was successfully renewed. I understand a stop on a renewal, but I have a somewhat technical question! Very frustrating so my advice is to use the manual tool booths. However, to make the transponder active for the rental vehicle, we advise that you add relevant details, such as the vehicle license plate information and the rental car, to your SunPass account, as well as the start and end date of the rental agreement. It might also grant DMV authority to put a registration hold on your vehicles license plate. Their FAQ page talks about partial payments, that may be able to help you. This is now 2 x in the last two years, I call to update my account, and there's a young lady's voice on the other end. This duplicity must have been known a long time ago when they composed the well known song: " OHM, OHM on the range.". Back taxes and penalties from an old tag typically would not impact a new plate assigned to a new VIN, however, some suspensions and and tickets can affect the owners drivers license which may affect the ability to obtain a new plate. You can do this by visiting eTags.com. When that happens, the system takes a picture of the license plate to verify the SunPass account. Is there any programs that will permit one to arrange payment arrangements and lift the stop registration? The current owner says hes not sure who to pay. It is printed in the selvage or border of a pane of postage stamps. Have you contacted SunPass directly? Box 31241. Sunpass plate number is associated with another sunpass account If used, the plate number must be identifiable and not be obliterated by the postmark, although many precanceled issues, in order to show their proper use and to be collectible, should not receive any postmarks. I spoke to my daughter today and she paid the tolls today, here us my question. They will send multiple bills with incorrect information, you cannot speak to someone without waiting days & they are rude and unhelpful once you do speak with someone. On cover - An envelope bearing a used plate number coil stamp with a contemporary, This page was last edited on 27 May 2022, at 20:44. #1. An MDX pass, meanwhile, encompasses the Miami-Dade Expressway. For the concept in chemical separations, see, For the registration plate used for vehicles, see, Learn how and when to remove this template message, "The American Plate Number Single Society", Glossary of stamp collecting terms specific to plate number single collecting, Illustrated examples of every extant United States postage stamp issued with plate numbers, https://en.wikipedia.org/w/index.php?title=Plate_number&oldid=1090165301. Drivers with SunPass and a Pensacola Beach Annual Pass can get onto Pensacola