If you find something broken or otherwise bothersome in an item you purchased in the Marketplace, contact Minecraft Support. If the purchase appears, there may be a problem on your device. For more information, please see our After confirmation, the refund can be in your account within the next two weeks, but the actual time frame depends on your payment method. The internet can be a wild place - but with Realms, only people you invite can join your world, making it the safest way to play with friends! We can also contact the service provider for you and ask them to refund your payment. No. If your child has their own Xbox account that you have provided consent for and you want to purchase marketplace content for them, it will need to be purchased through their Xbox/Minecraft account. See what's popular. Prepaid cards to redeem for Minecoins may also be available from local retail stores. Public company Consumer discretionary sector S&P 500 Business Marketplace and Deals Marketplace Website Finance Business, Economics, and Finance Information . fromthepurchase, andspecify which purchasetorefund. Make sure that youre signed in with the same account used to complete the purchase. Find the purchased Minecraft game and click on Request a Refund button. As with most other downloadable software, we do not typically offer refunds for other reasons. For help with missing purchases, or any Xbox Live account support, please contact Xbox Support. In the case of bugs or technical issues, please provide a detailed description of the issues by including . - SHOP NOW! New comments cannot be posted and votes cannot be cast. You may get a refund depending on the circumstances. Nintendo will not refund the cost of shipping unless the return is a result of Nintendo providing a product that is damaged, defective, or different than the product you ordered. If you submit your refund request to Mojang directly, it can take up to two business days for them to answer. How do I let you know? Minecraft Marketplace | Minecraft Any item that is not in its original condition, is damaged, shows signs of use or is missing parts. For help with missing purchases, or any Xbox Live account support, please contact. If you are dealing with the new launcher, kindly check and try the below and see how it goes. To request a refund, follow these steps: 1. The refunds are available only under specific circumstances. For other issues, try these steps to troubleshoot. To return an item for a refund or exchange, please send the item in its original packaging, with all parts to the appropriate address listed below, along with an explanation of the issue and whether you are requesting a refund or exchange. However, its important to note that since Minecraft is available on multiple platforms and in different versions, refund policies can differ depending on where and how you purchased the game. I have missing Marketplace items; where can I find them? Note: Minecraft Support can only refund purchases made through minecraft.net. Minecraft is the best-selling video game of all time, with 200 million copies sold across various platforms and over 125 million active monthly users. We currently do not offer exchanges. If you have bought the game on disc in a store, return to the store with your receipt forassistance. (Tokens is Ps4's version of coins) This thread is archived. But since Minecraft comes in various versions and is available on multiple platforms, the refund policies can vary. How friendly! Nintendo. We recommend attaching photos that support your claims. If you want to request a refund for Minecraft Windows 10 edition, you need to go through the Microsoft website. When it comes to getting a refund for Minecraft, its essential to act fast. For more information, please refer to the Minecraft: Java & Bedrock Edition for PC FAQ. If you purchased Minecraft Dungeons on the wrong account, If you purchased Minecraft Dungeons on the wrong account, please navigate to the. Follow these steps to get your money back: If you want to get a refund for Windows 10 or Xbox edition of Minecraft, you can do that through the Digital Microsoft Store, as long as that is where you bought the game in the first place. They cannot be given from one Xbox Live account to another. If you want to request a refund for Minecraft Windows 10, youll need to do it through your Microsoft account. This ensures the game has time tocompletelyload. For Windows, click here and log in to your account. I did not receive my purchase, what can I do? - CubeCraft Games I would suggest you to contact the store and try to get a refund for the issue. What should I do? Minecraft Pocket Edition is the games mobile version. Once you've purchased Minecoins, they cant be converted back to real currency. Your payment method may vary depending on which device youre using to make a purchase. Your eligibility depends on how long its been since the purchase and whether youve already played the game for a specific period of time. If you purchased from the Xbox Marketplace, Microsoft Store, Nintendo eShop, or PlayStation Marketplace, you must go to that platform's support team to request a refund. Keep in mind youre only eligible if its been less than two weeks since the purchase and youve played the game for less than two hours. Refunds (Java Store) | CubeCraft Games - Support Explain why youre requesting a refund in detail. If you do not have an Xbox Live account associated with your game, then your Marketplace purchases will be tied to the device you used for the purchase. It is no longer possible to buy one version or the other. Or learn more aboutAmazon refunds. Minecraft is available for numerous platforms, and the game itself has over 15 editions. Can I refund marketplace items? Please note per our return policy, all return refunds are for the product only and do not include shipping charges. Any items that were not purchased directly from the My Nintendo Store. Since Minecraft can be played on many platforms, the refund procedures depend on the companies behind them. Return Policy | Official Minecraft Shop Both versions of Minecraft are now available for one price via the Minecraft: Java & Bedrock Edition for PC bundle. Press Submit.. Scan this QR code to download the app now. Nintendo of America Inc.Attn: CS Returns5001 150th Ave NERedmond, WA 98052, Nintendo of Canada Ltd.Attn: CS ReturnsUnit 1202935 Hebb AvenueVancouver, BCV5M 4Y2. Check the Xbox status. Do I need an Xbox Live account to make purchases in Minecraft Marketplace? 2023 Microsoft Save up to 70% off on the Sale collection - SAVE NOW! I purchased the wrong content by mistake. Note: While your currencies from Minecraft will carry over to Minecraft Legends, no Marketplace content from Minecraft will carry over to Minecraft Legends. The same link i posted above for the original poster explains how to request a refund on the Java edition if you are eligible for one. Be advised that you will only be refunded for the product(s) returned (minus shipping charges) as we will be providing you with a prepaid shipping label. Login to your PayPal account to get started. DoNotPay is the first virtual lawyer in the world that can help you with many bureaucratic tasks. With Minecraft Marketplace, we've made it safer and easier to purchase community-made content for Minecraft Legends. How can i refund minecraft? - Java Edition Support - Support In this open-world video game, developed by Mojang Studios, players explore a blocky, 3D world with endless terrain, and may extract raw materials, craft tools, and build structures. If you have an Xbox Live account associated with your game and you were logged in at the time of purchase, your coins and content will be associated with your Xbox Live account. How can I cancel this purchase? Follow the steps in the previous section titled Can Minecoins be refunded? How To Get Free Things in Minecraft Marketplace - YouTube We can help you request a refund from: Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. Posts: 1. hey, not sure if this will be the right place to ask, but i bought minecraft just for fun, to get some old memories back again, but it has changed so much that its not the same as it was back in the day, unfortunately. Here is how to do it: DoNotPay will send a refund request to your bank and can contact the Majong studios to ask for a refund, as well. purchased at a retail store,we areunable to offer refunds for prepaid cards. how do i refund a world i bought with minecoins? All You Need to Know Before Joining, The Easiest Way to Claim a Motability Insurance Refund, Requesting Lumo Refunds Has Never Been Easier, A Beginner's Guide to Claiming a Lumo Refund, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier. You will need to reach out to Mojang (the developer of Minecraft) for that. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Minecraft Marketplace content purchased in Minecraft Legends will transfer between platforms when logged in with the same Microsoft account. Check the top-right corner of Microsoft Store to make sure you have enough coins to make the purchase. Minecraft DLC | Minecraft Marketplace: Packs, Maps & More | Minecraft Yes, you need an Xbox Live account to make purchases in Minecraft Marketplace. | Snow Commerce, Inc. is the seller of all merchandise and is solely responsible for all aspects of your purchase. If you used Kindle Fire or Kindle Fire TV, reach out to Amazon Store. Someone used your account to make the purchase without your authorization. There are a few requirements you have to meet as well: To get a refund on an Xbox edition here are the steps you need to take: If you want to request a refund for Minecraft Windows 10 edition, you need to go through the Microsoft website. The first time you try to purchase something, youll be asked to add a payment method if you havent already. 5. Explore thrilling themed worlds, parceled up with matching skins, textures and more! If your item is returned back to us, a $5.00 convenience fee is also applied against the refund balance. If purchased your item over 24 hours ago and the money did transfer from your account to us, please send an email to sales@cubecraft.net and include your: Transaction ID. Minecraft Marketplace is available on any device running Minecraft Legends. Fire Tablet users can also follow a link to get a refund for their Minecraft Pocket Edition. "Minecraft" is a trademark of Mojang Synergies AB, Explore the ever-growing catalog in the in-game store, Exchange your Minecoins for your favorite creations. Youll need to contact store support for the device that you made your purchase on. You may get a refund depending on the circumstances. Our support team is not able to refund your game purchase unless it was purchased from our site. Pick Order History. So, its always recommended to check the specific policies before making a purchase. If you have made the purchase from the Microsoft Store, you can request a refund for the digital game following the steps on this link Request an Xbox refund | Xbox Support. Will my Minecoins or Tokens from Minecraft Carry Over? I didn't receive the Minecoins that I bought. You purchase content from Marketplace using a currency called Minecoins (or Tokens, for PlayStation users), which you can purchase in Marketplace. Content in Minecraft Legends is designed to work exclusively with Minecraft Legends, just like content in Minecraft is designed to work exclusively with Minecraft. Skin Packs. Can I refund minecraft java edition? - Microsoft Community and played through the Minecraft Launcher. But please feel free to contact our customer service team for return inquiries. I cant redeem my code, what should I do? 2. Make sure to incorporate your Order Number and Transaction ID in this section, You need a good reason for returning the gameeither that you bought it by accident, someone else purchased it without your permission, or that the game doesn't work, You can only return a game within 14 days of purchase, You can't have more than two hours of playtime across all platforms, You can only return the base Minecraft gamedownloadable content and add-ons aren't eligible for refunds, Sign in with your Microsoft accountthe one you used to make the purchase, Check if your Minecraft purchase is listed under Purchases that may qualify for a refund section, If you see your purchase, check the order number next to it, Click on the Request Refund button at the bottom of the list, The name of the product and the order number will be auto-filled in the form, From the dropdown menu, choose the reason for requesting a refund, Use the textbox to add any additional info and explain the reason for returning the game, Choose Payment & Billing from the top menu, Find the purchased Minecraft game and click on Request a Refund button, Choose the reason for returning the game from the dropdown menu, Write down any additional details in the textbox, Follow the instructions until the last step.