The companys slogan is an excellent uninterrupted operation in real-time. If your event is canceled and not rescheduled, you'll need to send your tickets back to the Ticketmaster address below. To also receive updates for our other venues, select below: You've been successfully subscribed - thanks! It was impossible to select more than 2 tickets. Are Concert Organizers Giving Ticket Refunds? - Rolling Stone For more information, please see our This is actually a good deal if you regularly turn to these sites for tickets. AXS Tickets Phone Number Call AXS Tickets customer service faster with GetHuman 888-929-7849 Customer service Current Wait: 4 mins (3m avg) Hours: Mon-Sun 7am-11pm EST; best time to call: 10:15am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! BBB is here to help. Tickets bought through resale sites: For events that are canceled, StubHub, VividSeats and similar sites are giving out refunds just like Ticketmaster. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Official Tickets and Your Source for Live Entertainment | AXS.com For information about travelling by bus and Saarbahn in various languages, please visit: Unterwegs im Saarland. . There were 43 people in line before us. Depending on the venue, our ADA policy differs. Such precedents occur very rarely and if they do, they will happen for reasons of delivery service problems. If your friend already has an AXS account, the tickets will be transferred instantaneously. Its up to the promoter, artist, or team if you can sell tickets or not. If you have questions about a ticket purchase, please contact AXS by submitting a request or Live Chat. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If your event is cancelled, we'll automatically refund the credit card used for purchase* (usually within 30 business days of the cancellation announcement). They could benefit from fans pre-purchasing tickets during this downtime. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. When buying a ticket, you can get acquainted with all the details both from your computer and from your phone. We are shipping items weekly, but there is a delay due to the current circumstances. Unfortunately, no. x, Hello! 2-4, customer service in Arabic is available between the hours of 9.00am and 5.45pm. Buying for future events: The shows must go on, and eventually they will. You can also reference our website and Facebook events for up-to-date show information. Postponed shows that are trying to reschedule, such as the Ordways The Color Purple, will provide seats to ticket holders for the makeup dates. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. The Loge and Balcony sections at the Palace contain fully reserved seating. Its a freaking joke. E-mail address is required to create an account. Please check the individual event page for exact policies and requirements. Any items left in coat check or lost and found over 14 days will be donated. Please refer to an events specific ticketing page for more information on seating availability, selection, and pricing. 30 days later and still no refund. If we are talking about canceling a purchase on your part, then any purchase on the service is final and cannot be canceled by you. All venues owned and operated by First Avenue are wheelchair accessible. Offering Premium tickets helps to prevent overpriced resale and puts ticket value back in the hands of the artists. Many fans find it best to TRANSFER the seats to their guests prior to the event. Your shipping information will include a tracking number for USPS. Once in stock, we will ship items in the order that all orders for that item were received. Advantages. I was told the link I clicked to buy the tickets was to buy tickets from the event promoter/artist directly, rather than through AXS. During this period, there were ups and downs in the work of the service, nevertheless, the management always managed to maintain a good reputation of the company. How can I get a refund? This policy may change depending on the performer or at the discretion of management. They said they had until the fay of surgery to get them to me. Also, the ticket price is guaranteed to be refunded if the ticket is not delivered for some reason beyond the buyers control. When listing tickets, you decide how long your listing will be available for others to buy. Front row or on the aisle? DO NOT BUY FROM AXS. Klicka hr fr att kontakta oss. I sold 4 tickets to an Elton John gig at the O2 last November, the show was 3 weeks ago. I will never knowingly use them again.PS: looking at other reviews, I am waiting for the same automated response from the AXS robot asking for more information, to be ignored again. Concert tickets are still being sold to gigs as early as the beginning of next month, and new concerts are being announced for the summer and fall. Bought your tickets at the venue's box office? Also that I could receive a full refund for my ticket if a pass didnt become available. I updated my Paypal details as requested and have still not received payments although they are claiming they paid into Paypal on the 31st March. 425 W 11th St #100 Los Angeles, CA 90015-3467 Share 1.0 / 5 4 Ratings Submit Review Finally! Stop the bots! On weekends and on public holidays the ticket is valid from midnight. How do I get a refund for classic hard stock tickets? Upon receipt, we will ship out a replacement item if available. The Palace Theatre has a General Admission Standing Room Only floor there are no seats in this section. Each user is carefully checked for purchases and sales because recent cases have become more frequent when a client uses computer programs for their purposes and buys a large number of tickets and then sells them more expensive. fluechtlinge@saarbruecken.de. In buses, you may buy a ticket directly with the driver. Nope. We have made changes to our Privacy Policy. The university considers the principe of solidarity very hightly. I received an email from AXS saying that I would be reimbursed for the difference in price for the tickets after 30 days. When an AXS profile is created using Facebook, the service requests some basic information (for example, preferences, interests). AXS Ticket Reviews - Is AXS Tickets Legit & Reliable? See below for venue-specific instructions. This cost is called fees and it is at the expense of these fees that the management provides technical support for the service. Customers complain about transaction failure situations; sometimes payment is difficult to make for technical reasons. For tickets bought in person with cash or debit card, refunds must be sought . This is the best and only verified marketplace where fans can connect to buy and sell tickets. International Association of Better Business Bureaus. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. I have contacted them MULTIPLE Times but the live chat is completely unhelpful, as every time they tell me they have sorted it and to wait 10 days and it will be in my bank, however its still not 8 months later. The tickets were canceled due to fraudulent activity on the part of the original purchaser (the person who transferred the tickets to you). Shows still in limbo: For updates on concerts not yet postponed or canceled but questionable, news usually comes first from the artists themselves and/or the venues via their social-media sites. Thanks to them we have been refunded for tickets that were purchased for the C2C event in March 2024 after the site had crashed during the Early Bird booking and whilst my original tickets were in the basket, disappeared and showed only the top tier tickets available. IP: 188.165.239.102 Fraud re purchase of Muse tickets at ********** stadium, ***********, on April 6, 2023. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Send this article to anyone, no subscription is necessary to view it, Anyone can read, no subscription required, See Theater productions: Ticket refunds for Guthrie, Ordway and other theatrical productions are generally operating the same as concerts. The tickets are no longer valid and will not gain you entry to the event. Large bags, including messenger bags and backpacks, must be left at coat check. They do not commit. Poor experience - recommend you do not purchase through them and go to a reputable partner.1021593819 here is the order number. The St. Paul native authored the book "First Avenue: Minnesota's Mainroom" and previously worked as a music critic at the Austin American-Statesman in Texas. Georgios is probably the most efficient and helpful ticketing agent I've ever come across. Its up to you! The Loge refers to the first 4 rows in the Balcony. If the Verified Resale page is also showing no available inventory, please check back as resale tickets may become available at a later date. StubHub and several more of these sites are also currently offering fans 120% credit toward future purchases instead of refunds for canceled shows. Ticket prices can vary with the demand and popularity of each show. In recent interviews with the heads of ticket sales companies, it was the topic of fraud that was repeatedly raised. Plans can . Everything is confirmed by the corresponding warranty. If you cannot get this app, you can go to your AXS Account on a desktop computer and transfer your tickets to a friend with a smartphone and enter with them at the event. As someone who just found out I can't go to Kcon right after getting tickets, I tried talking to customer service for both Paypal and AXS, and neither would budge. - and then was told that there was no explanation for this other than the seller may have bought too many tickets in violation of a policy. Here are 8 tips for writing great reviews. Sold tickets over 5 weeks ago ! While mask wearing is optional, we strongly encourage any unvaccinated patrons to wear a mask when at our businesses. Youll be able to transfer money to your bank from your account on AXS.com. Despite the difficulties, the service managed to raise the rating after a difficult period. Click to reveal If you place an order with no pre-order items, and you havent received it within ten days, please emailinfo@first-avenue.com. First Avenue and all of our venues are following guidance from state & local officials as well as the CDC regarding COVID safety. I asked for a refund. Your tickets to the original event will be good for the makeup show. Had anyone received their refunds for cancelled shows? If you already have an AXS account, the tickets will be transferred to your account automatically. If you ordered the incorrect size, a solution could be ordering the correct size and giving the other as a sweet gift! The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. All claims for orders arriving with a missing or incorrect item must be made within seven (7) days of delivery. For up-to-date show information, visit our calendarHERE. Regional day tickets: Discover Germany's regions by train | DB - Bahn You may bring a small bag with you to most of our shows. Der Dienst nutzt Cookies, wodurch Daten verarbeitet werden. The service has developed a technology called white label. There are a number of factors, especially if you ordered multiple pre-order items, as we might not receive all items from manufacturers at the same time, and we are shipping complete orders only at this time. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. If a replacement item is not available, we will offer an alternative, or refund the purchase price of that item. Unfortunately, no. We may update policies on a show-by-show basis per artist or band request. Editor, Marcus Herbert. Click here. Mehr Infos unter Refunds will be available for performances that are already canceled, such as the Guthries Twelfth Nights dates this month. As a rule, this fact is associated with a problematic update. There are still many cases when the buyer was not returned the tape in a similar situation. They rob people of their money. Recently, many users have been asking the question: Is it safe to use your social media account to create a profile on the service?