We also ensure all reviews are published without moderation. If I could leave zero stars I would!! Be the first to know about new arrivals, exclusive launches and sale events. Dear Charlene, thank you for getting in touch. They listens to it every night before bed and we have even got family members to record stories so they can listen to them too. We are all ears for you. I would not recommend at all. Tonies at WHSmith. We are so glad we have been able to help, and that bedtimes are a fun time with a Tonie.We'd love to help make those bedtimes go further with a new Tonie! We recommend using the "easy care" washing programme and a washing bag. I'd like to ensure we get your refund handled asap and we will get back to you via email to resolve this issue.Speak soon,Eva - Team tonies. If you have any questions about the Toniebox, please contact the tonies customer service. They first asked for proof of purchase which I supplied and a photo of the item in question. Write a short note about what you liked, what to order, or other helpful advice for visitors. Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening! It's a real shame. That was Christmas. There are constantly new Tonies being produced which are current for both children + also more educational ones as they develop. Please could you contact us at wecare@tonies.com with your ticket number?We look forward to hearing from you shortly.Many thanks,Aisia - Team tonies. It's a real shame. tonies is the creator and publisher of tonies, the innovative and award-winning audio system for children. Therefore, when selecting, please pay attention to the language version you need. Such a wonderful story teller . WebTONIES UK LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, Already a retailer or interested in partnership? Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! Elephant with Feathers Design Protective film Suitable for the Toniebox. If your children love stories or music then I highly recommend! Greater London. Please could you contact us at wecare@tonies.com?We look forward to hearing from you shortly.Many thanks,Eva - Team tonies. Say hello to the Toniebox. It goes against our guidelines to offer incentives for reviews. If you do not want us and our partners to use cookies and personal data for these additional purposes, click 'Reject all'. We're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. tonies WC1V 7EP. Lazy! They also asked for proof that amazon referred me to them. Highly recommend , Hey Doriane!We're so grateful for your review, it's lovely to hear that the whole house love their Tonies! I was again so excited that this company along with amazon allowed me to do so.When the delivery came and I finally got a chance to open it without my daughter around I was disappointed to find the incorrect creative tonie inside.I reached out to amazon to see I if I could swap this product, they referred me back to the company for any replacements. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Our son is very active & weve struggled to find something for quiet time other than the tv (which we try to avoid all together). My son received one for his birthday but due to tags being lost we dont know who bought it him. My kiddo was so excited but she never even got to try it. We also offer Creative-Tonies, which allow you to record your own stories or content. She quickly finds her bearings and discovers the most amazing things. Get ready for a super duper fun and exciting adventure with the Toniebox as your trusty language companion! Plus even relatives are able to get in on the act! People who are reading this can return theirs.. I was again so excited that this company along with amazon allowed me to do so.When the delivery came and I finally got a chance to open it without my daughter around I was disappointed to find the incorrect creative tonie inside.I reached out to amazon to see I if I could swap this product, they referred me back to the company for any replacements. We use cookies to make our services work and collect analytics information. Amazon.co.uk: tonie authenticate users, apply security measures, and prevent spam and abuse, and, display personalised ads and content based on interest profiles, measure the effectiveness of personalised ads and content, and, develop and improve our products and services. Tonies rule ! We really enjoy our Tonie box and my young son loves to listen to the stories and choose the characters. It keeps both of us away from screens and being able to customize the included Tonie is a really good idea. Our bedtime routine is now more laid back and we can relax listening to the stories. I would recommend tonies 100%. I love the fact I can record stories for them to listen to. It's fantastic to hear that the Tonies fun never stops, and is even being passed on!Make sure you sign up for our referral program to get FREE Tonies to add to the immense collection you already have! So intuitive, a young child can use it all on their own, keeping them enthralled for hours and leaving you to get on with the boring adult stuff. I absolutely love the Tonies concept, we live in SA and my sister sent one home from the UK for my daughter for her 4th Birthday, we had no problems connecting it, and I really struggle with new technology hahaha, I love that it keeps my daughter away from the TV and still keeps her imagination running, she loves the stories and the sing alongs, its her supper routine now. The box and characters are good quality. Its now Easter and this pathetic company hasnt been able to send a basic replacement part. We are happy to answer your questions about all relevant capital market topics. The Tonie I bought for my grandson is now 4 years old + my granddaughter uses it constantly. The Toniebox lets you take music and bedtime stories wherever you go with cute characters, easy controls and no bright screens. Companies can ask for reviews via automatic invitations. Make sure your information is up to date. tonies UK - Holborn and Covent Garden - London, My little one now picks a Tonie before bedtime routine and listens to it while getting ready for bed. But maybe a short note on frequently asked questions will help you? How do I start a return? tonies Support tonies tonies Faulty product! I contacted the company on several platform to see if could make the exchange. All rights reserved. Stories to listen to and cuddle at the same time. She can be wonderfully empathetic. We only deliver the DE version to Germany, Austria and Switzerland and the EN version only to the UK. We're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. No response! Toniebox Figures, Audio & Cases | Tonies | Smyths Toys UK Say goodbye to bright screens, scratched CDs, and complicated controls. How do I set up my Toniebox? Here you will find the right contact person for every need! Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening! Just place the soft cuddly friend on the Toniebox, then off it goes with an exciting audio play!Each of the three Soft Cuddly Friends has its own audio play with six stories from the land of soft cuddly friends. https://tonies.com/en-gb/referral/James - Team tonies, These are brilliant. Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening! Highly recommend , Hey Doriane!We're so grateful for your review, it's lovely to hear that the whole house love their Tonies! Update after leaving a message on their facebook messenger service they couldn't have been more helpful and I am now returning my faulty box for a replacement.So I have updated my review accordingly. Three of our new Steiff cuddly animals from our Soft Cuddly Friends series are equipped with an audio play chip sewn in, making them ready to connect to the Toniebox. WebFrequently asked questions. You can change your cookie settings at any time. How do I set up my Toniebox? We, Yahoo, are part of the Yahoo family of brands. Either print your return label at home or use the Royal Mail Hello Maz,Thank you for reaching out, we're so sorry that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. We are all ears for you.