I called an hour before the concert to learn that my tickets were unavailable. Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. Thanks. How Stubhub almost made me miss the Redbox Bowl | Bear Insider So I almost bought horrendously inflated nosebleeds backups through ticketmaster. Obviously AVOID IF YOU CAN. You will enter your community username and new password and done! Since there is a delivery delay until 45 days before the show date, if I were to sell on StubHub, I wouldn't be able to fulfill the order and get paid for almost a year! How do I list my tickets as Side View only and not Side or Rear View? They have nothing to do with it. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Id like to be prepared ahead of time because the drive is long and I wouldnt want to show up and not be allowed in. Hopped on a 3 hour flight without service and in that time period Stubhub double charged me the seller for ticket sale that occurred over this 3 hour period. Maurie Backman writes about current events affecting small businesses for The Ascent and The Motley Fool. Or, you might use StubHub to try to score tickets to an otherwise sold-out event. I am in the same boat here what ended up happeneing to you? 3. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. That way there are no issues but additionally, so they can get paid. Checking vs. Savings Account: Which Should You Pick? We really do appreciate the feedback though. I received all 3 of my tickets 2 days after payment at the agreed price. so i bought a ticket over 3 weeks ago to see metallica in november and i still havent received my ticket. If StubHub decides you can be refunded, you'll probably get an email at some point on how to collect your refund. All told, StubHub could be a great resource whether you need to sell event tickets or purchase them. Thank you, you have successfully subscribed to our newsletter! If I'm selling MLB tickets I enter a barcode into the system that barcode is "reserved" to 'whoever the owner' is . I understand you offer guarantee, but I want to make sure I can actually get into the show. How Do I Get Stubhub to Refund a Charge? - GetHuman Why does Stubhub wait until the day before the concert to send the tickets? You will enter your community username and new password and done! They said they would provide a refund and small account credit. How to Request a Stubhub Refund [98% Success] - DoNotPay In fact, StubHub says that if an issue arises with your tickets, it will find you comparable or better tickets to your event or otherwise refund your credit card in full. Also, who has a printer sitting around in the room when they travel? Nonetheless, Stubhub refused to honor the sale and I was forced to delist them on Seatgeek where they were distressed sold at approximately 1,000 less than the Stubhub transaction. I am in the same boat. If you will get credit or a full refund on your original payment method. What Types of Homeowners Insurance Policies Are Available? i know there is still time but after looking at this sub my confidence is low. They will take your money then make you jump through hoops to get it back. Sellers are not paid until the tickets are confirmed delivery to a buyer for US and Canada events. After the switch, you will enter the email address you use to access the community in order to reset your password. Check out our pick for Best No Annual Fee Credit Card of 2023. The Stubhub site indicated the tickets would be available by December 29th as a mobile transfer, a method commonly used these days. Tickets wont arrive until concert date - StubHub Community Once we got into the venue we were told we had no seats that it was general admission. Click here to read our full review for free and apply in just 2 minutes. . After contacting StubHub customer service we were told nothing they could do, sometimes e tickets will print out seats even when there is none..$370 for general admission?? should i just buy elsewhere while i still can? The mlb for security reasons doesn't "create" their viewable tickets until a day or two before the event. I recently purchased some tickets for a concert next week, but it says that the seller wont have the tickets ready to send until the day of the concert. This company will not make things right, do not use this site. You will enter your community username and new password and done! Sometimes, events don't go off as planned. Third-party sellers and ticket-buying bots enrage Colorado music fans Buying tickets on StubHub guarantees you a seat to whatever event you're looking to attend. If I'm on Disability, Can I Still Get a Loan? Adventures in Reselling: Tickets on Ticketmaster - Cardpe Diem All rights reserved. It is not in a seller's best interest to cause issues for a buyer at the same time. So - that being said - one fear of selling our basketball tickets here on Stubhub is that someone would turnaround and resell them AND that person WOULD list the actual seat #'s. Fan rewards: Understanding Homeowners Insurance Premiums, Guide to Homeowners Insurance Deductibles, Best Pet Insurance for Pre-existing Conditions, What to Look for in a Pet Insurance Company, Marcus by Goldman Sachs Personal Loans Review, The Best Way to Get a Loan With Zero Credit. But it won't charge you a fee just to list your tickets, so there's no risk there. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. Privacy Policy. Scan this QR code to download the app now. but we will do all that we can to help you out. Apple Wallet Tickets Not Tranferrable????? You can always deliver before this date. You'll get your ticketsby the end of the day on your order's expected arrival date. Stubhub is a marketplace. I never received an email. Sign up to receive our free weekly newsletter. Electronic (PDF) tickets: Upload the file (s) within 1 calendar day of the sale date. Nosebleeds were even more than what paid for pit tickets. The prices started to drop during the day to $99 for tickets, but still essentially twice as much than face value. Why does it out that date if closer to 24 hours? Mobile app: I didn't go to the show and instead lost more money than the ticket was ever worth thanks to StubHub. StubHub will deduct a fee from tickets you manage to sell through its site. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Here's what you need to know. My friends have had no issues using this as well. Dealing with the same issue here but these were a Christmas gift and I wont be in the same state as the concert!