We use cookies to try and give you a better experience in Freshdesk. You can manage your subscription by logging into your account as shown below or clicking. Gucci likes the flavor and that was my biggest concern. Petlab Co Coupon & Promo Code | Top 2023 Offers - Couponannie A company built by pet owners, for pet owners. But she eats this and it works. I got the salmon bites one time, and I like those a lot too, but I don't get those on a regular basis. The Shedding Formula was by far his favorite, we mixed it in with his . Where is your privacy policy? Please use a valid email. This means that it's also possible to cancel a subscription for someone who has passed away. All the best,PetLab Co. Date of experience: 06 April 2023 Reply from Petlab Co. 11 Apr 2023 Hello YP, We are sorry to hear about your pup and hope that they are doing well now. Delivery is free, but you cant try an item risk-free, and there are only four cat items available. Contains high-quality ingredients, including honey, turmeric curcumin and essential fatty acids from salmon oil, flaxseed oil and coconut oil. Petlab Co. | Reviews | Better Business Bureau Profile Send an email to help@thepetlabco.com from the email address connected to your account and request subscription cancellation. the bottle is nearly empty and it said 12 weeks worth on the bottle?At 22 per bottle very disappointed. If he moves the wrong way, it hurts him and he limps around. Health is important and your pets overall wellness often rests in your hands. According to the product reviews, the probiotic chews seems especially effective for yeast, allergy and general itching issues. He is 11. I continued to see a difference. I would like to get this issue resolved please. We hope that your pup is feeliing better now. You also get: Discounts on one-time purchases Free access to expert. Cancelling the service when moving house can also be done via Xpendy. Thank you so much for sharing your feedback! One of our Customer Care agents can help you determine which product is right for your furry friend. We informed this person that we always investigate any suspected fraud charges, and we are always happy to refund those charges when located. Helps with itchy ears and head shaking . Anytime Ive had a question or problem they are right on it to help or make it right. It's rewarding to hear that we delivered outstanding customer service to you. He has not limped with his shoulder like he has done since he was a little baby. Results May Vary. PetLab Co. is not intended to diagnose, treat, cure or prevent any disease. We have products for Gut Health, Allergies, Dental , Skin & Coat, Treats, and convenient Bundles. While our website does offer one-time purchase options as well as subscriptions, we never switch a one-time purchase to a subscription. Please locate your account by entering email address or credit card number. to read our full privacy policy. The total doses in a bottle is related to a single tsp to an 8oz bowl of water a day. Its that easy. I bought my dog the lab tab to stop her hitching and to dry her ears up. and register for an account (if you havent already) with the email you used off for subscription orders. The customer reached out to us via email on Nov. 26 and then again on Nov. 29, this time via Instagram. We are very sorry to hear the customer has experienced difficulty cancelling her subscription. We had to poke a hole through it and try to squeeze the oil on to something that he would eat. as change the frequency of your deliveries. Their instagram is full of comments of others having the same ******* ****** finally respond on Instagram messages after multiple comments (which they later delete) & their response was to refuse to delete my account- supposedly for security reasons. Very in tune to costomer service. Thank you so much for sharing your feedback! My Account With PetLab Co. there is a possible term of notice. PetLab Co. ships within the US and UK. We show that the customer signed up for a subscription on July 11, 2022. I bought two containers of probiotic chews. I was delighted by the way the customer service handled everything. Contacted the company and was asked to answer a list full list of questions for a refund to be considered. However, this is not always necessary. It can also be accessed at the bottom of our website. They are entirely too big for my dog's mouth, so I have to cut them into quarters and add them to his food, as he won't eat them alone. I have a dog that I rescued 10 and a half years ago. Cancel Petlab Co. - Truebill Locate the subscription you want to cancel and click "Edit.". We totally understand how important it is for customers to have easy access and functionality regarding managing their account, including cancellation. Also, the customer service has been very good. He broke his shoulder or knee when he was just a little baby. Website doesnt respond. I have another little one, Cash, that 10 years old and he jumps on the couch. After just one peek at its cute, pet-filled Insta feed, the 100k followers make perfect sense. How can I change my subscription payment method. Both of my dogs, for their ages, have amazing teeth and gum. He just turned 15 and he's feeling better now than he did two years ago. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Them refusing to delete my ******************* that Ive been trying to cancel for months now (way before my payment failed) is unethical & Ive been told its illegal as well. Please provide us with details below so we can work on making it right. Under My Subscriptions, click on Edit Subscription for the product you need to delay. It's worth giving a try. Hi Sharon, We're delighted to hear that you are seeing positive changes with our chews. I'm a member of a few animal advocate groups and someone had mentioned that they started giving the supplements for the joints to one of their dogs. Can you ship me a sample pack? All Rights Reserved. Their fraud charges have now been refunded, and we encouraged them to call us back should they need any further assistance. Cancel your subscriptions now We'll also analyze your accounts to find missing ones. It got to the point where we could almost not touch her and we were so afraid that we were hurting her. PetLab Co. is not intended to diagnose, treat, cure or prevent any disease. Horse & Hound is supported by its audience. Theyve got their stuff down. I was told to just block the emails. Please consult your veterinarian regarding any change in treatment or supplementation. Take a read through my PetLab Co. review to learn about the brand and its bestsellers. PetLab Co Supplement Reviews | Recalls - Pet Food Reviewer Check out theBarkBoxsubscription. From Crypto To Pet Supplements: The Brothers Who Have Bottled - Forbes I persisted trying to give it to them and 30 minutes later they began vomiting up the product I immediately emailed this to the companys customer help line and asked how to get a refund, how to return it etc. And she hasn't had an ear infection since. My dog doesn't shake his head anymore and doesn't dig inside his ears. We'll have a representative reach out to you soon.PetLab Co. I contacted the company via e-mail and they ask for a reason for cancellation. We replied to the customer on the same date, 11/25/2022. I've been using a prescription given by my vet. They are not doing that. All in all, PetLab Co.products are rated above 4/5 stars. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Thank you for entrusting us with your furry friends' dental health.Stay pawsome,PetLab Co. My dog is 14 years old. Our customers tell us they see results after 2-3 weeks of continuous daily use. When it's time to go outside and potty, he looks up and goes. Let us know how can we improve this article! If you still have questions, give the brand a call at 702-827-4738. This company refuses to let me cancel my subscription. have not been evaluated by the Food and Drug Administration. Your letter of termination will be signed for you automatically. We are happy to hear that your pup is enjoying the taste and benefits of our Probiotic Chews. We'd like to speak with you further about this. Petlab Co. is a legitimate online provider of pet health products, founded and run by passionate pet owners. Just like humans, these problems can often be remedied by way of proper nutrition. Upon giving the correct dosage to the dogs, they refused to eat it. And I didn't know if it actually worked. I got the Chewables for gut health from Petlab Co. My dog likes them, so they are easy to administer. I saw this Petlab Co. ad and I purchased the probiotics and started giving it to my dog. Best regards, PetLab Co. And since I've been using this probiotic chew, it has been cleared up a lot better. I have jars that have not been used. TropiClean Fresh Breath Water Additive is $9.99 for 32 servings, or $0.31 per serving. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. I thought I'd it because I know it would be 1,400 to have his teeth cleaned. As a result, we do not offer samples of our products. I am no happy with how they do business. Managing finances can be hard. I ordered a bottle of their chews for my dog. Hey Susie, We are thrilled to know that you had a great customer service experience. PetLab Co. Reviews: Get All The Details At Hello Subscription! I love the product. In terms of a breakdown, 81% of customers awarded the chews a 4 or 5/5-star score, while just 6% gave them a 1/5-star rating. Customer care agents are available to take calls during our hours of operation which are Mon-Fri 9am-7:30pm EST and Saturday 10am-630pm EST. to read our data retention policy. My dog cut back on his paw licking but he still smells like corn chips. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Ive got four friends giving their dogs joint chews now. It was officially launched in 2019 with the help of his brother, Andrew, and friend Damian Grabarczyk. All the best, PetLab Co. PetLab Co. Allergy & Immune - Amazon.com PetLab Co. creates food-based supplements to common health issues. How long will it take for my order to arrive? 75,540 talking about this. Our online portal experienced a technical issue that affected customers' ability to cancel, but this has been corrected. While the time I had my dear Carly on the products, unfortunately Im having to discontinue due my having to put her down. Update: The company did provide a refund. I got the probiotic chew for itching and scratching from Petlab Co. PetLab Co. - Facebook products work best over time and with continued use, which is why we offer up to 20% Not intended for human consumption.