What proof of low income do you accept? See Terms and Conditions (including arbitration provision) for additional information. How do I know my proof documents were received? It looks like we ran into an error sending your email. Our network covers 99% of Americans! If a consumer is submitting documentation via mail, they must include the completed cover sheet. How do I apply for emergency broadband benefits? That leaves more than $2.7 billion still available to help low-income households get broadband service at a reduced cost, according to an FCC tracker page. 5|JPF4{I6M.sje25Pzg\TU7yvpPP9 8{V6-^ OkU=bf2pfu^Le3Qd.!6^x3e2HLTybRpNy$e! Check On Your Lifeline Cell Service Application. confirm a households eligibility for the Program through either the National Verifier or a Commission-approved eligibility verification process prior to seeking reimbursement for the respective subscriber; follow all enrollment requirements and obtain all certifications as required by the Program, including providing eligible households with information describing the Programs eligibility requirements, one-per-household rule, and enrollment procedures; interact with the necessary USAC systems, including the National Verifier, NLAD, and RAD, before submitting claims for reimbursement, including performing the necessary checks to ensure the household is not receiving duplicative benefits within the Program; de-enroll from the Program any household it has a reasonable basis to believe is no longer eligible to receive the benefit consistent with Program requirements; comply with the Programs document retention requirements and agree to make such documentation available to the Commission or USAC, upon request or any entities (for example, auditors) operating on their behalf; and. How do I upload my proof documents by fax? For more information on the Affordable Connectivity Pilot Programs, please visit https://www.fcc.gov/acp-pilots. The National Verifier (NV) is Lifeline's centralized application system. On November 15, 2021, the Infrastructure Investment and Jobs Act (Infrastructure Act) became law. Automatic Application and Approval Process. State Fees. What if my proof documents are not approved? You will need these to log in. G0Jh)*S=i{n|j*B+)]6 Lifeline Support Center How to Qualify In this case, try usingGoogle Chrome. * Review theAMS Resolution Guidefor more details on the error resolution process outlined below. Please call us first! 8qxayC' Citizenship or Naturalization, The Last 4 digits of your social security number or full Tribal ID, Unemployment/Workers compensation benefits, If you are resolving this error using the online application, you will use the mapping tool in the application to help USAC find your address, If are resolving this error by mailing in information to USAC, you may show a map that clearly shows your physical address or location, including latitude and longitude coordinates (coordinates are required if you are on Tribal lands), Drivers license or other valid government, state, or Tribal ID, If you are resolving this error using the online application, the worksheet will appear in the application to complete, If you are resolving this error by mailing information to USAC, you must complete the paper form and mail it to the Lifeline Support Center, Shows life activity within the last 3 months, Current income statement, such as a paystub. Here's what you need to apply: 1) Government Issued Photo ID or driver's license. Broadband providers wishing to participate in the ACP should review all applicable program requirements and procedures in the Commissions Order (FCC 22-2) and any subsequent guidance for compliance with the ACPs requirements. What if I am randomly chosen for an Annual Verification Audit? The guideline is based on your household size and state. National Verification Form - Fill Out and Sign Printable PDF Template H|F0q~j/a{{9'T 2MT`3PhU Prohibited network use rules and other restrictions apply. % a description, supported by documentation, of the established program with which the provider seeks to qualify for automatic admission to the EBB Program. An official, unexpired document that has their first name, last name, and last four digits of their Social Security Number (SSN4) on it to resolve an error message about their SSN4, An official, unexpired document that has their first name, last name, and date of birth on it to resolve an error message about their date of birth, and, Official, unexpired documents that prove their date of birth, Recent state, federal, or Tribal tax return, U.S. government, military, state, or Tribal issued ID, Statement of benefits from a qualifying program, Unemployment/workers compensation statement of benefits, Statement of benefits from a qualifying program document, Eligibility confirmation from state eligibility database with administrator. Consumers can make copies or take pictures of the documents using a scanner, copy machine, camera, or smartphone. How do I upload or submit proof documents? The Verifier centralizes authority for eligibility determinations with the Universal Service Administrative Company (USAC)a not-for-profit corporation that has administered Lifeline since 1998and includes a set of standardized processes and supporting data systems. You will then be prompted to upload the next type of proof. You can get the EBB discount on your home Internet or cellphone bill only if you sign up. Consumers should never submit original copies of their documents. This includes how the provider offered broadband service to end-users prior to submitting the application in the jurisdictions they are seeking approval and the specific requirements for either automatic approval or expediated approval. Submit your proof documentation using any of the options below: Log in or create a new account and upload copies of your proof documentation. How do I upload my proof documents by webcam? If you are a person with a disability and need assistance with your Emergency Broadband Benefit application, contact the Emergency Broadband Benefit Support Center at getemergencybroadband.org, via email [emailprotected] or call 833-511-0311. Please only send a copy, NEVER send the original document to Q Link Wireless. Please try again later. How do I find my enrollment ID for safelink? Once you successfully submit your application through the application portal, you will receive an automated response that the application has been submitted to the contact email. If coordinates are known, write them on the map. If I previously disconnected service with Internet Essentials, can I re-enter the program? The Infrastructure Act directed the Federal Communications Commission (Commission) to undertake a proceeding to adopt final rules for the ACP. x[oTG#;c]BHK%$*"BHy to_{;M@p~_?WOO]|^>\b~8|'~v^_wegU]\o'7//z$bD=qo^,~w7VWkQ9dvZ]H[Xr4ChPb,yYb+{&w@Uae +tgeh^D6dVj)h: wUab_gg_qw71r?^|ir-tU)Rp`9ChVVft5 h&(Y$.P4BLEt98:)(:pDN9g:6W)#uh!fN Log in or create a new account to the National Verifier online portal to upload pictures and documents. 2023 Q Link Wireless. The DOB document must be one of the following: Permanent resident or permanent resident alien card. 2) An Eligibility Document. The following chart displays the errors that require additional information. 6.q)I\vX(fDu#8YF-toa3*p44ZOY 1 2 Quick Self-help Tools Plans & Service Activation & SIM Card Annual Recertification Device Help Bring Your Own Number Bring Your Own Phone Check Status My Q Link Account Apply for Service / Sign Up Have an FCC Registration Number (FRN) for the broadband provider and username and password in the. <>>> You can submit applications and proof documents by mail to the address below. To register with CORES, go to: https://apps.fcc.gov/cores/userLogin.do. To prove your household income meets the federal poverty guidelines, you will need to upload one of the following documents in the National Verifier: The prior year's state, federal, or tribal tax return. Dania, FL 33004. If youve forgotten your Account PIN/Application ID or havent received your application in the mail yet, you can fill out the information in one of the boxes below to check your status. Follow the instructions to download and print your pre-paid mailing label. 1-888 321-5880, What is Lifeline Broadband Provider Eligibility to Participate in the ACP. Once logged in, click on the Webcam section. To upload your proof documents by email, follow these simple steps: To help us verify your proof documents more quickly, be sure to put yourenrollment ID in the subject line, and your full name in the body of the email. 2023 Universal Service Administrative Company. Click the "Open" button after you've selected your file. If you need help obtaining copies, you can always visit your local library. Uploading your proof documents online via desktop is quick and easy! The Bureau will administer this expedited application review process consistent with the Order. Enter your zip code for your state offer: Lifeline service is available in your area, but network coverage may be limited. Any non-ETC broadband provider seeking to qualify for such automatic approval must file an application describing: Providers that file applications certifying to and making necessary demonstrations for the criteria outlined above will receive approval automatically upon filing once the Bureau confirms all required information was submitted. endobj PDF National Verifier Secure Webpage Document Upload Process 499 East Sheridan Street An API, or application program interface, allows two software programs to interact with one another. Both the Bureau and USAC will begin accepting new Affordable Connectivity Program provider applications and election notices on December 27, 2021 for any new provider that did not participate in the EBB Program or existing participating provider seeking to expand to new jurisdictions for the Affordable Connectivity Program. to learn if you and your household qualify. Consumers may submit a copy of one or a combination of the following unexpired documents: To prove a consumer is living, they must submit one unexpired document that includes their DOB and SSN4 or Tribal ID number and a second unexpired document that proves recent life activity within three months. A. You can seek approval to participate and approval of alternative eligibility verification processes on the same application. If I have Xfinity TV and/or Xfinity Voice, but I don't have Xfinity Internet, am I eligible for Internet Essentials? Verify the information you have submitted so far is correct and click "Continue". On August 5, 2022, the Commission adopted rules establishing the Affordable Connectivity Outreach Grant Program and the Your Home, Your Internet Pilot Program, which is designed to increase awareness of the ACP, specifically among recipients of federal housing assistance. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 58 0 R 99 0 R 156 0 R 167 0 R 178 0 R 209 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> You will be prompted to upload your proof documents by taking pictures of them with a phone. Follow the step-by-step instructions below to design your nationality verification: Select the document you want to sign and click Upload. You may need to submit a copy of your proof of identity, proof of participation in a government program, or proof of income. How do I upload my proof documents by webcam? On May 12, 2021, the EBB Program launched and consumers could apply for the program through the National Verifier and service providers began enrolling consumers. The Commission established an expedited process where existing ETCs and other approved providers could elect to participate in the ACP and gain access to the necessary USAC databases being used to administer the EBB Program. California is a part of the National Verifier December 20, 2019 launch group, which soft launched on December 20, 2019, along with the other two NLAD opt-out states (Oregon and Texas). Adapts to you and the way you use your phone, learning your preferences as you go. If you have not qualified for ACP Check Lifeline Application Status | Assurance Wireless Provide any available map that makes the consumers location identifiable to USAC, and circle the location of the primary residence. A broadband provider must have provided broadband Internet access service as defined by Section 8.1 of the Commissions rules to end-users prior to submitting the application. Any non-ETC broadband provider seeking to qualify for expedited approval must file an application describing: Provider applications for review must establish a sufficient showing that the provider has met the criteria for expedited review and approval, as outlined above.