Jetstar aims to have the lowest fares on all the routes it operates and backs every fare with a Price Beat Guarantee. One of the effective organisational structures for cost cutting is Geographic structure where the employees are grouped into different geographic regions to fulfil the customers needs in different geographic locations. A consistency culture is for stable environment where following the rules is valued and encourages to work in rational and systematic way. A man responsible for all the public affairs of the QANTAS group, Andrew Parker is the Group Executive for Government, industry, international and sustainability. He has more than 35 years experience in the aviation industry across regional, domestic and international operations in both the premium and low cost carrier sectors. Transformational leaders are the ones inspire change and innovation. This includes the Groups 2050 net zero emission plan one of the first of any airline worldwide and our program for waste and plastic eradication. Its founding chairman was Fergus McMaster and in his words Qantas was inspired by the spirit of ANZAC. The Jetstar Group is one of the largest low-cost airline groupsin the Asia Pacific by revenue and has flown more than 300 million passengers since it launched in 2004. We encourage all our team members to use their different perspectives, talents, skills and experience. Ranging from his efforts to provide comfort and empathy to his customers, Joyce has been well accepted by the members of the Qantas group. 3. Independent Non-Executive Director, Maxine Brenner was appointed to the Qantas Board in August 2013. Registered office: Creative Tower, Fujairah, PO Box 4422, UAE. By using geographic structure, the organisation can attain economies of scale in buying, distribution and selling, while lowing the cost structure and actively responsive to customer needs at the same time. There is, of course, a primary leader - the director. The prime purpose of Qantas is to serve its customers with high quality service and to become the first choice of its each customer in whichever field it serves. Available on selected routes, Jetstar Business Class is designed for the business traveller or for those who want to add that little bit extra to the travel experience. As Chairman of an IT business that was ultimately sold to a US private equity firm, Andrew gained valuable commercial insight as well as practical governance and board leadership. Jetstar Airways' Marketing Strategy Implementation Report Before that, he spent over 15 years in leadership positions with Qantas, Ansett and Aer Lingus. This allow the company to expend by location and be responsive to the diverse needs of the customers from different regions or countries. He is also a Director of a number of controlled entities of the Qantas Group. Qantas Investors | About the Qantas Group CEOs of the Jetstar network of airlines are: short biography of each of these executives. Jacqueline Hey was appointed to the Qantas Board in August 2013. Best Perceived Value -Domestic Transportation Category 2014, 2013 (Japanese Customer Satisfaction IndexSurvey). Organisational Structures | Types, Divisional, Flat, Tall, Functional It is certainly because of the assertive goals of Alan Joyce and his ability to make his members move on his visionary path, that he along with his QANTAS group members have achieved such great heights of success. (Jetstar 2019) This organisational structure is made up of geographic structure which is suitable for Jetstar's cost leadership strategy. The board has formed a charter and works in accordance to the rules and regulations being framed and documented in a written piece mentioned on the companys website. His broad experience includes the names of some highly reputed organisations such as Tiger Airways Australia, Virgin Australia and Air New Zealand. He did not just want it to take the shape of just another airline. Jetstar Airways in Australia and New Zealand, wholly owned by the Qantas Group. Jetstar Regional Services Pte Ltd, BRN: 201229688K. It is based out of New Zealand and has its operations spread across the regions of Tasman. John joined Qantas Airways in 1999 and holds an Air Transport Pilot Licence with 10,000 hours flying experience. Markus joined the Qantas Group in 2011 and was previously Regional General Manager for Qantas based in London after serving as Head of Group Strategy and Head of International Revenue Management. He is an honorary member of the Business Council of Australia, and a Fellow of the AICD. Jetstar Japan, a partnership between the Qantas Group, Japan Airlines and Tokyo Century Corporation. In October 2019, Vanessa Hudson commenced the role of Qantas Group Chief Financial Officer. The Jetstar Group is one of Asia Pacifics fastest growing airlines. Prior to joining Qantas, Markus held senior roles at Bain and Co and in telecommunications in Australia, Sweden and Korea. These subsidiary airlines are run by their own regional CEOs and Gareth Even is the CEO of the whole Jetstar group. The following are the main features of Southwest's corporate structure: Groups based on business functions specific to commercial aviation Centralized hierarchy Having served the industry for almost 100 years, the company proudly declares itself as one of the most trustworthy organisations in the world of aviation. Olivia Wirth was appointed as Chief Executive Officer of Qantas Loyalty in February 2018. (Barney &Griffin 1992 p.366) Managers can use organisational culture as a control by influencing the kind of values and norms which specify the right behaviours for the people in organisation. The organizational structure of Qantas is a mixed centralized and decentralized structure of organization. Organizational structure is something that is best decided upon internally, through a process of critical thinking and discussion by members of the group. Its services range from destination promotions, holiday packages, event packages including stage shows and sports events, code share services and packaging for airlines other than Qantas group, under the name Viva. (Jetstar 2019) This type of culture fall into the category of involvement culture but at the same time, Jetstar is using adaptability culture to respond the fast-changing environment by encouraging team members to utilize their different skills and experience and be innovative and adventurous. What is your common purpose? How Qantas became one of the world's most financially - Fortune Ms Hey was formerly a Director of AGL Energy Limited from 2016 to 2022, Cricket Australia from 2012 to 2020, the Australian Foundation Investment Company Limited from 2013 to 2019, Melbourne Business School from 2013 to 2018, the Special Broadcasting Service from 2011 to 2016 and a Member of the ASIC Directory Advisory Panel from 2013 to 2016. Jetstars mission is to offer low fares to enable more people to fly to more places, more often. 1829. This blog can be a source of essay help for the students of college or universities, who get such topics as a part of their assignment. Andrews career has seen him work in the UK, Japan, Singapore, Australia and New Zealand. View MGNT Essay 3: Jetstar from MGNT 110 at University of Wollongong. He is a member of the ACC General Counsel Advisory Board, and ACC Australias GC100 and Advocacy Network. (Our governance, n.d.). Further the company has highly trusted business associates who are proficient at providing road transport and home delivery services, which efficiently helps in completing the delivery cycle. Belinda Hutchinson is a member of the Audit Committee and the Safety, Health, Environment and Security Committee and was appointed to the Qatar Board in August 2018. The prime business of the brand involves the transportation of its customers with the help of its two airline brands- Qantas and Jetstar. It also aids the companies in taking their businesses forward. Alan Joyce is presently the CEO and Managing Director of Qantas Group. Having joined the company in 2012, Andrew Finch serves as the General Council and Group Executive for the office of CEO. Mr Goyder was the Managing Director and CEO of Wesfarmers Limited from July 2005 to November 2017. Further, there have been many feathers added to his cap such as being a member of the Board of Governors of the International Air Transport Association and a Director of the Business Council of Australia. Ms Hutchinson was also Chairman ofthe Future Generation Global Investment Company between May 2015 and June 2021. We have one of the Asia Pacifics largest low fares networks by revenue. She is a member of the Remuneration Committee and the Audit Committee. DuBrin 2001 defines leadership as the ability to inspire, influence and motivate the people to achieve the goals of the organisation. The clear cut strategy of Qantas focuses on the overall development of the company. Also, its main aim to deliver highly sustainable benefits to all its shareholders. (Jetstar 2019)It is part of the dual brand strategy of Qantas airway. It is yet another entity wholly owned by the group of Qantas. 1992-2019 was the era of privatization when a number of mergers and announcements were made. Belinda Hutchinson was appointed to the Qantas Board in April 2018. The brand operates more than 2000 flights in a week to various metropolitan and business destinations of Australia. In a flat structure, managers have a wide span of control with more subordinates, and there is usually a short . Her areas of expertise include corporate advisory work, particularly in relation to mergers and acquisitions, corporate restructures and general corporate activity. Short haul (flights shorter than five hours): Long haul (flightslonger than five hours): In August 2011 the Qantas Group placed an order for 110 Airbus A320s. This model assume people are not intrinsically motivated and like to be told what to do. The Corporate must provide Jetstar with all information requested by Jetstar promptly upon receipt of the request. Jetstar airway is a leading low cost carrier and the third largest airline in Australia. The vision of QANTAS founder from the very beginning was aligned with the fact of introducing and pioneering an absolutely new fashion of travel for its fellow Australians and people from the world. At both Qantas and Ansett, he led the network planning, schedules planning and network strategy functions. Andrews upcoming retirement from the Group was announcedOpens external site in a new window on 27 February 2023. The categories for the same range from travel to retail, financial services to health and well being and other food, wine and small scale businesses. Commissioner of Japan Tourism Agency Registered Travel Agency No. Organisation culture is the set of key values hold by the people in the organisation on what the organisation stands for, and what is important for the organisation and how operations works. For full details see our News RoomOpens external site in a new window. MBA, BA (Hons) | Independent Non-Executive Director Age: 52. About us | Qantas US He has been serving this position since 2008. Moreover, Qantas flights look forward to maintain a healthy relationship with its internal and external public. His hardships have made him learn the values of honesty, humbleness, openness and truthfulness. Ms Brenner was also formerly the Deputy Chair of the Federal Airports Corporation and a Director of Orica Limited, Neverfail Springwater Limited, Bulmer Australia Limited, Treasury Corporation of NSW and Growthpoint Properties Australia Limited. According to Harvard and Michigan models, there are two characteristics of HRM: soft model of HRM and hard model of HRM. He has been a part of the Qantas group since 2006, when he joined as General Manager strategy and today he is the CEO of Qantas International. A clear structure allows every team member to be involved. Here you can choose which regional hub you wish to view, providing you with the most relevant information we have for your specific region. His guidance is always insightful and his transformations have made significant difference in the world of aviation and customer servicing. Stephanie holds a Bachelor of Commerce (Honours) from the University of Melbourne. Singaporean Travel Agent License No. Qantas Airways Limited ABN 16 009 661 901. Additionally, a number of services were resumed and long distance continuous flights were introduced. Jetstar Asia Airways, based in Singapore and managed by Newstar Holdings, majority-owned by Singapore company Westbrook Investments (51 per cent), with the Qantas Group holding the remaining 49 per cent. He is a Non-Executive Director of Bombardier Inc, BOC Aviation Limited and Trans Maldivian Airways Limited anda Fellow of the Royal Aeronautical Society. Should any customer find a lower fare online, on the same day, same route and at a comparable time, Jetstar will beat the fare by 10 per cent. The company has risen to heights by continuously transforming its managerial processes and internal structures. What drives us | Jetstar A man of words, Tino La Spina not only has a great personality but also possesses a magnetic aura.