Determine the timeframe during which you'll accept returns. For situations where Delivery was selected but no down payment or deposit was made, the customer will be responsible any remaining balance. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU, AND YOU MAY HAVE RIGHTS ADDITIONAL TO THOSE CONTAINED HEREIN. When buying furniture online, take a picture of the box itself if the box has been damaged before you open it, Hanisch says. A customer can exchange due to manufacturer defect as many times as needed up to the warranty period from the original purchase date following the defect guidelines. Overview Badcock has a rating of 2.8 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. We make the return and exchange process as easy as possible. For Wells accounts, the customer must pay all charges up front before any exchanges or returns are scheduled. After the initial ten days, shoppers may receive a full refund, minus a 20 percent stocking fee, if they return items within 11-30 days of delivery. Make any commercial use of the Site or its Content, including making any collection or use of any product listings, descriptions, prices, or images; download, copy, or transmit any Content for the benefit of any other merchant; use or attempt to use any engine, software, tool, agent, data, or other device or mechanism (including browsers, spiders, robots, avatars, or intelligent agents) to navigate or search the Site other than the search engine and search agents provided by Badcock or generally publicly available browsers; frame, mirror, or use framing techniques on any part of the Site without Badcock's express prior written consent; make any use of data extraction, scraping, mining, or other data gathering tools, or create a database by systematically downloading or storing Site content, or otherwise scrape, collect, store, or use any Content, product listings, descriptions, prices, or images, except pursuant to the limited license granted by these Terms & Conditions. Badcock promotes new chief revenue officer - The Ledger Our bedding comfort policy provides customers with 45 nights to make sure their mattress set meets their comfort expectations. Shop our new spring collections for all your appliances, lawn & garden needs, and patio furniture. If the issue is not defects/damages, your delivery charge will not be credited. But getting that new sofa home or returning a recliner? Whether on behalf of yourself or on behalf of any third party, YOU MAY NOT: Badcock will investigate occurrences that may involve such prohibited use and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. Any Renewal, if granted, will be priced at an appropriate rate based upon the age and condition of the merchandise at the time of renewal. Envelopes containing multiple entries will be disqualified. The links and interactive functionality for third-party sites on the Site do not constitute an endorsement by Badcock of such third-party sites. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. Copyright 2023 Badcock &more. You can edit this from the Language string resources admin panel. Measure carefully. If any provision of this Agreement is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable and the other terms of this Agreement shall remain in full force and effect. You may be required to register with Badcock in order to access certain services or areas of the Site. If you are under 18, you may use this Site only with involvement of a parent or guardian. 2. CANCELLATIONS: If you decide to cancel your purchase, you need to notify our Customer Service Department by 1:00 pm the day before your scheduled delivery date to avoid a cancellation fee equal to the delivery fee. Their wooden items pass along good prices to customers with veneered surfaces in some cases. Badcock Furniture Reviews: 2023 Product Guide - Slumber Search If you disagree with any part of these terms and conditions, please do not use our website. After the 90 day period there will be no refunds, however, your balance may be used as store credit. If you have any concerns about Badcock or your use of the Site, please contact us at 800-223-2625 with a detailed description of your concern. YOU FURTHERMORE AGREE THAT THE EXCLUSIVE FORUM AND VENUE FOR ANY LEGAL ACTION ARISING OUT OF OR RELATED TO THESE TERMS & CONDITIONS SHALL BE THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF FLORIDA, AND YOU SUBMIT TO THE PERSONAL JURISDICTION OF THAT COURT. YOU AGREE THAT ALL MATTERS RELATING TO YOUR ACCESS TO OR USE OF THE SITE AND ALL MATTERS ARISING OUT OF OR RELATED TO THESE TERMS & CONDITIONS, INCLUDING ALL DISPUTES, WILL BE GOVERNED BY THE LAWS OF THE STATE OF FLORIDA, UNITED STATES OF AMERICA, WITHOUT REGARD TO FLORIDA'S CHOICE OF LAW PRINCIPLES. Badcock reserves the right, without notice and in its sole discretion, to terminate your account or your use of the Site and to block or prevent future access to and use of the Site (i) if you violate any of these Terms & Conditions, (ii) for any other reason, or (iii) for no reason. Badcock's Economy Furniture Store, Inc. makes no claims as to the renewability of the Extended Service Protection. Badcock reserves the right to make changes to these Terms & Conditions at any time, and such changes will be effective immediately upon being posted on the Site. Upon any such termination, your right to use the Site will immediately cease. If any provision of these Terms & Conditions is held invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not be affected or impaired. Layaway | Badcock & More Badcock military & senior discounts, student discounts, reseller codes & Badcock.com Reddit codes. I understand that there is a chance my item may go out stock within the time it takes to set up delivery. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU, AND YOU MAY HAVE RIGHTS ADDITIONAL TO THOSE CONTAINED HEREIN. For specifics related to the delivery process, please view Planning your Delivery, or contact your nearest store for assistance. All returned items must be clean and free of any stains or odors. PLEASE READ THIS SECTION CAREFULLY: YOU AGREE THAT ALL MATTERS RELATING TO YOUR ACCESS TO OR USE OF THE SITE AND ALL MATTERS ARISING OUT OF OR RELATED TO THESE TERMS & CONDITIONS, INCLUDING ALL DISPUTES, WILL BE GOVERNED BY THE LAWS OF THE STATE OF FLORIDA, UNITED STATES OF AMERICA, WITHOUT REGARD TO FLORIDA'S CHOICE OF LAW PRINCIPLES. (Some retailers charge a small fee for samples.) If a protective covering was not purchased at the time of sale there will be NO Reselection. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND BADCOCK. You agree that a printed version of these Terms & Conditions and/or any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms & Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. At the other end of the spectrum is Ikea, which allows customers to return products within 180 days, with proof of purchase, for a full refund. Please 3. Below we'll go over why you need a return policy, show you some examples, and provide you with a free . Terms and Conditions | Badcock & More How do I track my Badcock Home Furnishing & More order? This pre-authorization will not be billed to you; however, your card issuer may hold this amount for a short period. Our refund and return policy template is free and helps businesses like yours display a comprehensive, easy-to-read policy in just a few clicks. THE MAKING OF CLAIMS OR RESOLUTION OF DISPUTES PURSUANT TO THIS AGREEMENT SHALL BE IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Know, however, that stores may have different definitions of what white-glove delivery service entailssome might just deliver the box to an area inside your home, no setup or assembly includedso its important to find out what youre signing up for before you pay up. $100 OFF NEW PURCHASE OF $1198+ PROMO CODE: SPRING100, $200 OFF NEW PURCHASE OF $1998+ PROMO CODE: SPRING200. You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. Returns & Refund Policy Most merchandise sold by Badcock Home Furniture &more is covered under our Return and Refund Policy. Badcock is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments. You are responsible for the cost of the return shipping fee when you return an oversized item for any of the following reasons: You refuse a delivery without inspection; You miss a delivery appointment; You return a non-defective or undamaged product